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Reviews of The Hermitage

3.5 out of 5
The Hermitage
2148 Montauk Highway, Amagansett, NY

Reviews

9.2

Wonderful

Rating 10 - Excellent. 99 out of 143 reviews" "
Rating 8 - Good. 31 out of 143 reviews" "
Rating 6 - Okay. 9 out of 143 reviews" "
Rating 4 - Poor. 2 out of 143 reviews" "
Rating 2 - Terrible. 2 out of 143 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Yesenia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Jae-Min

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and confortable
Stayed 1 night in Mar 2024

10/10 Excellent

Margaret

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The condo was very clean and roomy. It was easy to check in and the texts were helpful. This was our first time at this place but we will be back. The space was awesome and so nicely decorated.
Stayed 1 night in Mar 2024

10/10 Excellent

monica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

prashantt

Stayed 2 nights in Dec 2023

10/10 Excellent

Avraham

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Yensi

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great location, amazing view, apartment feel than a hotel. A service.
Stayed 2 nights in Dec 2023

10/10 Excellent

Amanda

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Our third time at the Hermitage and we are never disappointed. Always exceeds our expectations!!
Stayed 2 nights in Dec 2023

10/10 Excellent

Angelica

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

Liana

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything was amazing, especially the view!
Stayed 1 night in Nov 2023
Response from FD on 29 Nov 2023
Thanks for making it to the Hermitage, and hope to see you again

8/10 Good

Jennifer

Travelled with family
Liked: Cleanliness, property conditions & facilities
The property was comfortable. The front desk was impossible to reach by phone.
Stayed 3 nights in Nov 2023
Response from FD on 29 Nov 2023
Thanks for making it to the Hermitage, and hope to see you again

10/10 Excellent

Christine

Liked: Cleanliness, property conditions & facilities
Perfect!
Stayed 1 night in Nov 2023
Response from FD on 29 Nov 2023
Thanks for making it to the Hermitage, and hope to see you again

10/10 Excellent

Joanne

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Nov 2023
Response from FD on 29 Nov 2023
Thanks for making it to the Hermitage, and hope to see you again

10/10 Excellent

Oscar

Liked: Cleanliness, room comfort
Stayed 1 night in Nov 2023
Response from FD on 29 Nov 2023
Thanks for making it to the Hermitage, and hope to see you again

10/10 Excellent

Kristen

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We come out here every year! We absolutely love the peace and quiet, and the walk down to the beach. The condos are beautiful with all the amenities of home. It’s our home away from home!
Stayed 2 nights in Nov 2023
Response from FD on 29 Nov 2023
Thanks for making it to the Hermitage, and hope to see you again

8/10 Good

Harry

Liked: Cleanliness, amenities, property conditions & facilities
Overall one of the nicer places in Montauk area IMO
Stayed 1 night in Nov 2023
Response from Hermitage Specialist on 12 Nov 2023
Thanks for making it to The Hermitage and hope to see you again

10/10 Excellent

Christina

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Aug 2023

6/10 Okay

Allison

Travelled with family and small children
Liked: Cleanliness
Disliked: Property conditions & facilities
The service including the office staff, housekeeping, and pool/beach service were very attentive.
Stayed 4 nights in Jun 2023

10/10 Excellent

James J

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Place was great. However I would replace the coffee machine with a Keuric type machine and have some k-cups for coffee.
Stayed 2 nights in May 2023

8/10 Good

randy

Travelled with family
Liked: Cleanliness, room comfort
It was convenient and easy. The place was clean and comfortable.Nice access to the beach.
Stayed 2 nights in May 2023

10/10 Excellent

Christina

Travelled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Apr 2023
Response from Herm on 27 Apr 2023
Thank you for making it to The Hermitage, we hope to see you again

10/10 Excellent

Alexandre

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Apr 2023

10/10 Excellent

Lou

Travelled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Apr 2023
Response from The beach on 19 Apr 2023
Thank you for making it to The Hermitage We are pleased to accommodate you and glad you enjoyed your stay. Hope to see you again

10/10 Excellent

Spencer

Business traveller
Liked: Cleanliness, room comfort
Stayed 2 nights in Dec 2022

10/10 Excellent

Kristen

Liked: Cleanliness, amenities, property conditions & facilities

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Dec 2022

10/10 Excellent

Lori A

Liked: Cleanliness, room comfort
Stayed 2 nights in Dec 2022

10/10 Excellent

Lilijana

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location and friendly staff.
Response from Front desk specialist on 27 Nov 2022
Thanks for making it the Hermitage, we look forward in seeing you again.

10/10 Excellent

Claire

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
This is a beautiful property with stunning water views. Waking up to seeing the ocean and falling asleep to the sound of the waves is special. Clean well appointed. Although we never used the pool or gym.
Response from Front desk specialist on 27 Nov 2022
Thanks for making it the Hermitage, we look forward in seeing you again.

8/10 Good

Irina

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The property is excellent, convenient location. Units are very spacious, clean and service is great!
Stayed 5 nights in Jul 2022

6/10 Okay

Andrea

Travelled with family
Liked: Cleanliness
Disliked: Amenities
Have been coming here forever and this time, after 40 years or so...extremely disappointed. No one seems to be in charge. I miss Gary walking around making sure everything was ship shape. Hot tub broken, Beach attendant pretty much threw our stuff down. The umbrella fell sideways to I tried to re dig it in and he watched comfortably from his chair. LOL I even tipped him big so that stunk. We were promised a Queen bed and it was a Double. The ground looked over grown and filthy. Poor communication...we had no maid service (not our choice) and didn't no what to do with garbage.
Stayed 4 nights in May 2022

10/10 Excellent

Jeff

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Apr 2022

10/10 Excellent

Angelita Umali

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Quiet, has full kitcheb and 2 bathrooms def will come back
Stayed 2 nights in Apr 2022

8/10 Good

nicolas

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location, was clean. Biggest call out would be the fact the beds/mattresses were not of great quality and therefore affected sleep quality.
Stayed 3 nights in Apr 2022

10/10 Excellent

Peter

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
My trip was cut short due to people upstairs made it unbearable to stay .the noise all night and all day made it impossible to stay .we lost one entire day .
Stayed 2 nights in Mar 2022

8/10 Good

Thomas, OFallon

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Condos are very attractive, have a full kitchen with all supplies, comfortable beds, and the unit was very clean. We did not use the amenities as it was January. Everything was automated so you never saw anyone or had to interact with others if you are nervous about COVID!! We would definitely go back there. Had a great time.
Stayed 3 nights in Dec 2021

6/10 Okay

Boglarka, New York

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
The overall quality of the property is not great, and it is not well maintained. Many things were not working in the unit: bathroom window could not be opened, shades broken etc. In addition we paid for "ocean view", but the view of the ocean was partial at best. Another building blocked most of the view and we got a view of the pool, mostly.
Stayed 3 nights in Nov 2021

10/10 Excellent

Kristen

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Nov 2021

4/10 Poor

Andre

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The property was ok but the apartment we were given was not what we had booked! We had booked an apartment with ocean view and we received an apartment with pool view. We asked the receptionist the second day as it was closed when we arrived, the answer was that all apartments with ocean view had been winterized by their owners. Net net, we paid for the ocean view and didn’t get it!
Stayed 3 nights in Nov 2021

6/10 Okay

Rick

Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
This is a nice clean place. But, if you are a foody and like to cook this is not the place for you. All of the utensils are cheap, inadequate and must have been purchased on a sale day at Walmart. Also, no cutting board, had to use plastic plate to do all cutting and chopping. The place was quiet until the people upstairs came in on our second day. Then I thought there was a polo game going on up there. The place is far from soundproof, and one could hear people talking. The gym was good and the weather was great. I would not go back due to what was stated as well as the price versus value was not there.
Stayed 3 nights in Nov 2021

10/10 Excellent

Chikako

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Oct 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We can't wait to go back. Beautiful place and perfect location. A perfect place to recharge.
Stayed 2 nights in Apr 2021

10/10 Excellent

TITUS

Travelled with family
Liked: Cleanliness, room comfort
Stayed 3 nights in Apr 2021

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, property conditions & facilities
Convenient to the beach.
Stayed 2 nights in Apr 2021

8/10 Good

Timothy

Travelled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Mar 2021

10/10 Excellent

Jacqueline

Travelled with family
Liked: Cleanliness, room comfort
Good stuff!
Awesome location and perfect for our family!
Stayed 3 nights in Mar 2021

4/10 Poor

Doris

Liked: Cleanliness
Disliked: Room comfort
Great location - Horrible Service. Try next door.
The accomidations were large and newly renovated. There was no one at the front desk when we arrived at 7pm Friday evening. We and other guests were calling the number on the door frantically. No keys in late arrival box. Some arrived and said they texted me but I never received any communication from them. Finally, got our room which was suppose to be dune view but was a view of next hotels window with a little bit of dune out there. Photo very deceptive. Front desk said they would comp me new room with ocean view next day. Do not book ground floor. Upstairs rooms slightest toilet flush, shower or even light walking will wake you up at 5, 6 am. No soundproofing in ceiling at all. Can even hear upstairs room playing TV quietly. After repeated calls there was no response all weekend. If I had locked my keys in the room or needed help I was out of luck. This service was unforgivable for a 9.2 rated property. Location was fantastic, beach access wonderful. So stay out of your room. Eat late into the night and leave early to avoid noise and frustration.
Stayed 2 nights in Mar 2021

10/10 Excellent

Verified traveller

Stayed 2 nights in Dec 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Sep 2020

2/10 Terrible

Myriah

Stayed 8 nights in Nov 2020