Ratings based on 345 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
89% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.2 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom l

Great overall experience and location

Posted 21-Mar-2015
Perfect for us close to all the important/cultural aspects of the city. Amenities including having great swing pool make this hotel stand out for a great Europeen get away
5 out of 5
Recommended
for Everyone
by A verified travellerfrom New Jersey

Posted 11-Mar-2015
Pros: great breakfast and highntech rooms
Cons: softer beds
Location: great location for shopping
everyone was very friendly and helpful and the lobby area always busy with people enjoying themselves
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 11-Mar-2015
Kurzer Aufenthalt für eine Nacht während eines business Events, daher konnte ich leider den Spa und weitere Bereiche des Hotels nicht geniessen aber Zimmer und Rezeption/Einangshalle waren schon sehr gut!
5 out of 5
Recommended
for Everyone
by A verified traveller

Tolles Hotel im Zentrum

Posted 03-Mar-2015
Pros: Ambiente & Service
Location: Ausgangspunkt für Shopping in der Maximilianstrasse
Ausgangspunkt für ein cooles Wochenende in München.
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 01-Mar-2015
Sehr schöner Empfang sehr schöne neu renovierte Zimmer, ein Hotel zum Wohlfühlen sehr gutes Frühstück
4 out of 5
Recommended
for Everyone
by A verified traveller

schönes hotel

Posted 24-Feb-2015
Pros: personal war super...zimmer waren sehr sauber
Cons: lobby ist zu klein! immer voll!
Location: mitten in der Stadt!
die lage ist optimal....leider in der lobby ist nie platz! total überfüllt....das frühstück fand ich sehr teuer!
5 out of 5
Recommended
for Everyone
by A verified travellerfrom fukuoka

究極の贅沢

Posted 22-Feb-2015
留学生としてドイツ在住だった30年前、州立歌劇場の5階の学生席でオベラを聴いた帰り道、タキシードやミンクのコートで着飾った紳士淑女達が帰りつく先のホテルがフィヤヤーレスツァイテン・ケンピンスキーだった。豪華な威厳のある出入口には大柄で凛としたドイツ人のドアマンが居て礼儀正しく挨拶を交わしドアを開けていたのが忘れられなかった。当時夢の様な映像であり印象深い。
3 out of 5
by A verified traveller

tolle lage, aber für diesen preis leider nicht gut

Posted 15-Feb-2015
muss sagen für 42 euro frühstück war es nicht besonders, omlett sehr ölig, wenig gepäck, auswahl sehr klein, für mich das schlechteste frühstück in einem 5 sterne haus peinlihc das soviel werbung für service gemacht wird und wenn mann etwas braucht heisst es haben wir nicht, statt wir organisieren es wurde es einfach zur seite gelegt das problem des kunden rezeption sehr freundlich aber bin entteuscht
5 out of 5
Recommended
for Everyone
by A verified travellerfrom London

A world-class hotel made me feel at home

Posted 13-Feb-2015
Pros: Rooms, technology (iPad for guest services), spa, the full HD TV
Cons: You may add some more TV (particularly film and news) programmes in English. You can also add to the iPad menu the late and cappuccino.
Location: Excellent location, particularly if you like shopping, you've got all the big labels right under your nose.
This is an absolutely amazing world-class hotel, everything is first-class - rooms are extremely comfortable with a typical German high-tech touch - you don't even have to pick up the phone to order room service, there is an iPad for that and the heated floor at the bathroom just makes you stay there for ever, latest TV HD technology, everything very impressing. Staff is absolutely great and the spa is very nice, do not miss to try it, lovely therapist, particularly an Australian lady called Eren, make the end of my long-working days in Munch bearable. They also serve lovely smoothies and exotic freshly squeezed juices and complimentary chocolates. Food is also good. Great smoothies - try the mango one. All staff is very curious and really makes you feel welcomed. Thanks you so pampering me after my long days!
4 out of 5
Recommended
for Everyone
by A verified traveller

Nice location,friendly and helpful staff.

Posted 05-Feb-2015
Pros: friendly staff.
Cons: lobby bar service.
Location: local restaurant with local people.
helpful concierge and front desk,operator's upbeat voice and the wakeup call with coffee service are all very nice. But the lobby bar's service was not quite attentative.