Ratings based on 126 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
95% of guests recommend
4.5 Room cleanliness
4.0 Service & staff
4.3 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
for Everyone
by Dicko from London

Great location

Posted 17-Jun-2014
Overall very nice hotel and would stay again, for me the staff was very helpful and well organised. I think with a little more attention to detail it could quite easily make a 5* if anybody is considering this hotel you have made the correct choice. My room was a standard room and if i was pickie it just required that little TLC just needs updating a touch but very clean and comfortable, but please dont let this put you off as bearing in mind its what you pay for. VERY GOOD and thank you Melia!
5 out of 5
for Everyone
by gary from luton

Excellent location for all facilities

Posted 14-Jun-2014
Pros: Location ideal, have stayed at previously, no night time disturbances all bars entertainment in hotel closed before midnight. Very family friendly.
Cons: Drinks at the pool bar were expensive luckily there was a supermarket situated across the road which was convenient and well used by most.
Location: Excellent location, water park and benidorm palace nearby, plenty of local shops and bars with selection of entertainment and food a stroll to beach.
Hotel staff friendly but not always good with information( booked in but was not told I needed a key for the safe, which meant another trip to reception). Pool and surrounding area very clean and tidy, plenty of sun beds available each day. Lovely garden surroundings with ample areas to shade from sun.
5 out of 5
for Everyone
by A verified traveller from Liverpool

Very relaxing ,friendly hotel,

Posted 07-Jun-2014
Pros: Everything
Location: Good location, just far enough from the hustle and bustle, but close to shops and bus service right out side hotel to go to Old Benidorm
Enjoyable time at hotel, staff friendly and nothing to much trouble, Restaurant had wide variety of foodl and cooked fresh.Pool area spacious and well maintained....... wouldnt stay anywhere else in Benidorm now
5 out of 5
for Everyone
by mich n dave from Portsmouth England

A very calm and pleasing hotel

Posted 28-May-2014
Pros: We never got lost because we could see the big Melia Benidorm sign on top of hotel . The pool was lovely too
Cons: There was no entertainment
Location: A 10min walk to the market wed and sun. A no.10 bus route into Altea ,and other way no.10 bus into old town . Bus stop outside hotel
A very nice hotel .a 10 min (roughly) walk to the beach. The best of all was the swimming pool ,it was so big that you had plenty of room and didn't have to fight to get a sunbed .
3 out of 5
by Jules from Florida U.S.A

OK hotel.

Posted 18-May-2014
Pros: Nice pool inside and out
Cons: Staff replaced and given ongoing training in customer relations. Replace cheap beds with something a little more comfortable.
Location: I liked the location .. it was away from the noise of the bars and clubs, but close enough to walk to the beach (5-10 mins walk)
The hotel itself looks very nice. A little more dated than appears on the hotel brochures. Food was edible. Not great. ( we had the breakfast included option. ) The front desk staff really need a course in customer relations. Miserable and very, very unfriendly!! The beds are rock hard, which is fine if you like your bed that way. The hotel is not situated right in the center of everything, which is nice if you don't want all the noise from the bars and clubs.
5 out of 5
for Couples
by A verified traveller

Nice Holel €7 taxi ride from the main strip

Posted 12-May-2014
Hotel was good Nice pool Booked with 30 other freinds on a stag do and had a fantastic time would go again
5 out of 5
for Everyone
by mickie from England

Comfort and Luxury by the beach

Posted 23-Apr-2014
Pros: The indoor/outdoor swimming pools, Life guards always on patrol, the pianist in the lounge,creating a relaxed atmosphere,food plentiful,friendly staff
Cons: Myself I would like to have a kettle and tea / coffee making facilities.
Location: Plenty of cafes, bars and restaurants nearby and plenty of supermarkets and tourist shops, the beach is roughly ten minutes away, a clean sandy beach
My daughter and I had a relaxing week at the Melia, we both used the gym and the indoor and outdoor swimming pools, lots of sunbeds in a lovely setting, surrounded by palm trees, plenty of places in the hotel to get a drink, alcoholic, beverages and water , snacks, It was a ten minute walk into the main town and to the beach which was sandy, clean and tidy. If you interested there are plenty of bars and cafes plus the usual tourist shops, the pubs always seemed to have free entertainment on, example Lady GaGa , The Eagles tribute artistes etc where you are only required to buy a drink, Be warned there are con guys getting people to bet along the beach front ( they do not pester you) but do not be tempted, my daughter and I felt safe even walking along the beach at night, but obviously being sensible.
4 out of 5
for Everyone
by A verified traveller

Lovely tropical gardens poolside.

Posted 17-Apr-2014
Pros: Poolside
Cons: Cafeteria feel of restaurant
Location: Benidorm Palace. Brilliant show !
Relaxing and perfect for our purposes. Good food quality. Lots to do in Benidorm at good prices. Weather was brilliant too.
5 out of 5
for Everyone
by Maureen from Stoke on Trent

A perfect place to spend a few days

Posted 07-Mar-2014
Pros: Everything
Cons: we are quite happy with it as it is. Free internet in rooms would be appreciated
Location: Very good location. A short way from the beach so nice and quiet.
Stayed at Melia Benidorm for a short break. Really enjoyed it and will definitely stay there next time we have a few days in Benidorm.
4 out of 5
for Getaway With Friends
by Timothy from Gran Akacant

Excellent facilities

Posted 24-Dec-2013 on Hotels.com
The hotel had an excellent range of facilities and is well located for "new" Benidorm. The staff however need a lesson in politeness as a number of them just didn't have the levels of customer service and basic manners you would expect.