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Rating 10 - Excellent. 63 out of 121 reviews" "
10 - Excellent
63
Rating 8 - Good. 35 out of 121 reviews" "
8 - Good
35
Rating 6 - Okay. 14 out of 121 reviews" "
6 - Okay
14
Rating 4 - Poor. 6 out of 121 reviews" "
4 - Poor
6
Rating 2 - Terrible. 3 out of 121 reviews" "
2 - Terrible
3
8.6/10
Cleanliness
8.6/10
Staff & service
8.0/10
Amenities
8.6/10
Property conditions & facilities
8.6/10
Eco-friendliness
Reviews
10/10 Excellent
Victoria
Travelled with group
2 May 2024
Liked: Staff & service, amenities
Only stayed 1 night after arriving on a late night flight. Check in was simple and the receptionist was lovely and helpful. Had a family room which was perfect for 4 of us. It was made up of 2 massive bedrooms so plenty of space. Location right on the beach but nice and quiet. Decor is great. Looks a bit tired in bathrooms n other areas but it was perfectly clean. No complaints at all, would definitely stay here again.
Victoria
Stayed 1 night in May 2024
6/10 Okay
Mark Andrew
23 Apr 2024
Liked: Cleanliness
Overall thought this was good value for money. Nice location. Rooms okay, have all you need including a mini fridge and you can have a kettle if you ask for one. I had no problems with reception or room service but when I went to breakfast on the morning there were no glasses or cups to have a drink in and no attempt made by staff to provide one after I asked.
Mark Andrew
Stayed 3 nights in Apr 2024
Response from Casual Hotel Pop Art Benidorm on 26 Apr 2024
Dear Mark,Thank you very much for taking your time to express your opinion and for your review.We are very happy that you have chosen us to enjoy your vacation with us.We are sorry that we did not meet your expectations regarding breakfast during your stay and we will work on it to improve our guests' experience in the future.Sincerely, Said JananiCasual Pop Art Hotel staff
10/10 Excellent
john e.
Travelled with partner
19 Mar 2024
Great location and even better staff.
john e.
Stayed 2 nights in Mar 2024
Response from Casual Hotel Pop Art Benidorm on 19 Mar 2024
Thank you for taking the time to leave a positive review about our hotel! We are pleased to know that you enjoyed your stay with us and we appreciate your kind words. We strive to provide our guests with a memorable experience and we are happy to know that we managed to exceed your expectations. We appreciate your comments about our facilities, location and service, and we will share your words with our team. We hope to welcome you again soon so you can enjoy another wonderful stay with us. Thank you again for choosing our hotel and for your kind words!Sincerely, Casual Pop Art Hotel staff
Response from Casual Hotel Pop Art Benidorm on 20 Mar 2024
¡Gracias por tomarse el tiempo de dejar una reseña positiva sobre nuestro hotel! Nos complace saber que disfrutó de su estadía con nosotros y apreciamos sus amables palabras. Nos esforzamos por brindar a nuestros huéspedes una experiencia memorable y nos alegra saber que logramos superar sus expectativas. Agradecemos sus comentarios sobre y compartiremos sus palabras con nuestro equipo. Esperamos darle la bienvenida nuevamente pronto para que pueda disfrutar de otra estancia maravillosa con nosotros. ¡Gracias de nuevo por elegir nuestro hotel y por sus amables palabras!Atentamente, personal del Casual Pop Art Hotel
Just a 2 night stay over in Benidorm. Didnt use any hotel facilities apart from the romm but the room was very spacious and clean. Excellent value for money, great location for old town and would stay again
Dave
Stayed 2 nights in Jan 2024
Response from Casual Hotel Pop Art Benidorm on 19 Mar 2024
Thank you for taking the time to leave a positive review about our hotel! We are pleased to know that you enjoyed your stay with us and we appreciate your kind words. We strive to provide our guests with a memorable experience and we are happy to know that we managed to exceed your expectations. We appreciate your comments, and we will share your words with our team. We hope to welcome you again soon so you can enjoy another wonderful stay with us. Thank you again for choosing our hotel and for your kind words!Sincerely, Casual Pop Art Hotel staff
Staff very helpful very clean rooms not noisy didn't book a sea view but will do next time didn't eat there but look good
Harold
Stayed 3 nights in Jan 2024
Response from Casual Hotel Pop Art Benidorm on 19 Mar 2024
Thank you for taking the time to leave a positive review about our hotel! We are pleased to know that you enjoyed your stay with us and we appreciate your kind words. We strive to provide our guests with a memorable experience and we are happy to know that we managed to exceed your expectations. We appreciate your comments about our facilities, location and service, and we will share your words with our team. We hope to welcome you again soon so you can enjoy another wonderful stay with us. Thank you again for choosing our hotel and for your kind words!Sincerely, Casual Pop Art Hotel staff
The staff when checking in and out were very helpful, The breakfast we found when we ate there was cold, also the restaurant staff we found needed to be more aware or what was going on, cleaning staff were also very helpful.
We loved the area that the hotel was in, although our room was small it worked for us
Paul
Stayed 11 nights in Dec 2023
4/10 Poor
Stephen
26 Dec 2023
Disliked: Staff & service, room comfort
Not the best
This hotel likes to dictate how you act. There are no reading lights available so if you do not have an electronic device you can't read in bed . Also they have chosen a TV package with only one English speaking channel. The lifts are very slow and unless you are lucky enough to get a sea view then view is of someone's bedroom two meters away
Response from Casual Hotel Pop Art Benidorm on 21 Dec 2023
Thank you Stephen for taking the time to leave a positive review of our hotel! We are pleased to hear that you enjoyed your stay with us and appreciate your kind words. We strive to provide our guests with a memorable experience and are happy to hear that we were able to exceed your expectations. We appreciate your comments about our facilities, location and service and will share your words with our team. We look forward to welcoming you back soon for another wonderful stay with us, thank you again for choosing our hotel and for your kind words!Sincerely, Casual Pop Art Hotel staff
Ideally situted for Old town of Benidorm. Easy for airport transfers.
Roger
Stayed 3 nights in Dec 2023
Response from Casual Hotel Pop Art Benidorm on 12 Dec 2023
¡Gracias por tomarse el tiempo de dejar una reseña positiva sobre nuestro hotel! Nos complace saber que disfrutó de su estadía con nosotros y apreciamos sus amables palabras. Nos esforzamos por brindar a nuestros huéspedes una experiencia memorable y nos alegra saber que logramos superar sus expectativas. Agradecemos sus comentarios sobre nuestras instalaciones, ubicación y servicio, y compartiremos sus palabras con nuestro equipo. Esperamos darle la bienvenida nuevamente pronto para que pueda disfrutar de otra estancia maravillosa con nosotros. ¡Gracias de nuevo por elegir nuestro hotel y por sus amables palabras!Atentamente, personal del Casual Pop Art Hotel
8/10 Good
Dionne
Travelled with partner
10 Dec 2023
Liked: Cleanliness, staff & service, amenities
Stayed in a sea view room with large terrace. Beautuful view.
Room was large and clean with good comfortable bed. Relatively basic room but nice.
The terrace was great except the paint was very weathered and flaking off the terrace doors. There were also black marks on the sun loungers which put me off. Appreciate its difficult as they are outside.
Enjoyed our stay.
Dionne
Stayed 3 nights in Nov 2023
Response from Casual Hotel Pop Art Benidorm on 12 Dec 2023
¡Gracias por tomarse el tiempo de dejar una reseña positiva sobre nuestro hotel! Nos complace saber que disfrutó de su estadía con nosotros y apreciamos sus amables palabras. Nos esforzamos por brindar a nuestros huéspedes una experiencia memorable y nos alegra saber que logramos superar sus expectativas. Agradecemos sus comentarios sobre nuestras instalaciones, ubicación y servicio, y compartiremos sus palabras con nuestro equipo. Esperamos darle la bienvenida nuevamente pronto para que pueda disfrutar de otra estancia maravillosa con nosotros. ¡Gracias de nuevo por elegir nuestro hotel y por sus amables palabras!Atentamente, personal del Casual Pop Art Hotel
Lovely hotel. Rooms are quite basic but very clean. Very comfortable massive beds. Fabulous views of Pontiente beach.
Very helpful staff.
Check-in a breeze
Very fast Wifi
S
Stayed 2 nights in Dec 2023
Response from Casual Hotel on 7 Dec 2023
Thank you for taking the time to leave a positive review about our hotel! We are pleased to know that you enjoyed your stay with us and we appreciate your kind words. We strive to provide our guests with a memorable experience and we are happy to know that we managed to exceed your expectations. We appreciate your comments about our facilities, location and service, and we will share your words with our team. We hope to welcome you again soon so you can enjoy another wonderful stay with us. Thank you again for choosing our hotel and for your kind words!Sincerely, Casual Pop Art Hotel staff
10/10 Excellent
paul
6 Dec 2023
paul
Stayed 1 night in Dec 2023
Response from Casual Hotel on 7 Dec 2023
¡Gracias por tomarse el tiempo de dejar una reseña positiva sobre nuestro hotel! Nos complace saber que disfrutó de su estadía con nosotros y apreciamos sus amables palabras. Nos esforzamos por brindar a nuestros huéspedes una experiencia memorable y nos alegra saber que logramos superar sus expectativas. Agradecemos sus comentarios sobre nuestras instalaciones, ubicación y servicio, y compartiremos sus palabras con nuestro equipo. Esperamos darle la bienvenida nuevamente pronto para que pueda disfrutar de otra estancia maravillosa con nosotros. ¡Gracias de nuevo por elegir nuestro hotel y por sus amables palabras!Atentamente, personal del Casual Pop Art Hote
Great hotel.lovely clean room.nice reception.great for the bars restaurants and sea view
No noise at all
Could do with a kettle in the room
Defo stay here again
Well worth the money
david
Stayed 5 nights in Nov 2023
Response from Casual Hotel on 7 Dec 2023
Thank you for taking the time to leave a positive review about our hotel! We are pleased to know that you enjoyed your stay with us and we appreciate your kind words. We strive to provide our guests with a memorable experience and we are happy to know that we managed to exceed your expectations. We appreciate your comments about our facilities, location and service, and we will share your words with our team. We hope to welcome you again soon so you can enjoy another wonderful stay with us. Thank you again for choosing our hotel and for your kind words!Sincerely, Casual Pop Art Hotel staff
Easy to find right on the seafront. Check-in was good and professional in a nice reception area that really sets the tone around pop art. The room was very clean although quite small as was the bed - BUT the balcony and sea\beach view more than made up for this. Breakfast buffet was comprehensive and surprisingly varied. I would stay again but keep it to a couple of days with the space issue - Great for a short break!
Andrew
Stayed 2 nights in Nov 2023
Response from Casual Hotel on 7 Dec 2023
Thank you for taking the time to leave a positive review about our hotel! We are pleased to know that you enjoyed your stay with us and we appreciate your kind words. We strive to provide our guests with a memorable experience and we are happy to know that we managed to exceed your expectations. We appreciate your comments about our facilities, location and service, and we will share your words with our team. We hope to welcome you again soon so you can enjoy another wonderful stay with us. Thank you again for choosing our hotel and for your kind words!Sincerely, Casual Pop Art Hotel staff
Dear Stephen, Thank you very much for taking the time to express your opinion and for your positive review! We are very happy that you enjoyed your stay with us and hope to see you again very soon. Kind regards, Casual Pop Art Front Desk
8/10 Good
D
10 Oct 2023
D
Stayed 5 nights in Oct 2023
Response from Casual Hotel Pop Art Benidorm on 1 Nov 2023
Estimad@, muchas gracias por tomarte tu tiempo para expresar tu opinión y por tu reseña tan positiva! Nos sentimos muy felices de que hayas disfrutado tu estancia con nosotros y esperamos volver a verle muy pronto. Saludos cordiales, Recepción Casual Pop Art
6/10 Okay
Muir
8 Oct 2023
Liked: Cleanliness
Disliked: Room comfort
Muir
Stayed 1 night in Oct 2023
Response from Casual Hotel Pop Art Benidorm on 1 Nov 2023
Estimado Muir, muchas gracias por tomarte tu tiempo para expresar tu opinión y por tu reseña tan positiva! Nos sentimos muy felices de que hayas disfrutado tu estancia con nosotros y esperamos volver a verle muy pronto. Saludos cordiales, Recepción Casual Pop Art
Lovely staff .Breakfast very limited if you like hot food. Tea coffee machine inadequate for number of people wanting to use it. We ate out for Breakfast. Room clean and comfortable air-conditioned very poor.
Kathleen
Stayed 6 nights in Oct 2023
Response from Casual Hotel Pop Art Benidorm on 1 Nov 2023
Dear Kathleen, Thank you very much for taking the time to express your opinion and for your positive review! We are very happy that you enjoyed your stay with us.We regret that we did not meet your expectations during your stay regarding breakfast and we will work on this to improve our guests' experience in the future.Sincerely, Casual Pop Art Hotel Staff
4/10 Poor
allan
6 Oct 2023
allan
Stayed 4 nights in Oct 2023
Response from Casual Hotel Pop Art Benidorm on 1 Nov 2023
Dear Allan, Thank you very much for taking the time to express your opinion and for your positive review! We are very happy that you enjoyed your stay with us and hope to see you again very soon. Kind regards, Casual Pop Art Front Desk
10/10 Excellent
Stefan
29 Sept 2023
Stefan
Stayed 3 nights in Sep 2023
Response from Casual Hotel on 30 Sept 2023
Hola muy buenas tardes el hotel Casual Pop Art quiere agradecer se reseña tan positiva y nos encantará volverlos a recibir
Response from Casual Hotel Pop Art Benidorm on 1 Nov 2023
Dear Donna, Thank you very much for taking the time to express your opinion and for your positive review! We are very happy that you enjoyed your stay with us and hope to see you again very soon. Kind regards, Casual Pop Art Front Desk
Enjoyed my stay will come again you must try the refuel for breakfast outside
Austin
Stayed 7 nights in Sep 2023
Response from Casual Hotel Pop Art Benidorm on 1 Nov 2023
Dear Austin, Thank you very much for taking the time to express your opinion and for your positive review! We are very happy that you enjoyed your stay with us.We regret that we did not meet your expectations during your stay regarding breakfast and we will work on this to improve our guests' experience in the future.Sincerely, Casual Pop Art Hotel Staff
Very friendly staff and great location. I’d avoid going for breakfast within the last 30 mins, very busy and struggling for tables.
Dean
Stayed 1 night in Aug 2023
Response from Casual Hotel on 21 Aug 2023
Dear Dean, Thank you very much for taking the time to express your opinion and for your positive review! We are very happy that you enjoyed your stay with us We regret not having met your expectations during your stay over breakfast and will work on it to improve the experience of our guests in the future. Sincerely, Casual Pop Art Hotel staff
Great Hotel, incredibly Central for the Old Town and an easy walk to the strip if you need to go there! Clean and tidy and very cost effective.
Mark
Stayed 3 nights in Aug 2023
Response from Casual Hotel on 15 Aug 2023
Estimado, ¡Gracias por su reseña! Nos complace saber que disfrutó de su estadía en nuestro hotel.Nos esforzamos por brindar un servicio excepcional y una experiencia agradable para nuestros huéspedes, y nos complace saber que lo logramos en su caso.Tomaremos en cuenta sus comentarios para seguir mejorando nuestros servicios y asegurarnos de que todos nuestros huéspedes tengan una estadía cómoda y satisfactoria.Esperamos tener la oportunidad de recibirlo nuevamente en nuestro hotel en el futuro. ¡Gracias por elegirnos!
Estimado Malcom, muchas gracias por tomarse el tiempo de escribir una reseña sobre su experiencia en nuestro hotel. Valoramos mucho sus comentarios y nos complace saber que disfrutó de su estadía con nosotros.
Lovely qurky room with sea view Balcony as requested, room was a little on the small size getting around the twin beds, however bedding was perfect Egyption cotton sheets, duvets two comfy pillows and really comfy beds.
Maids service was excellent, beds made towels replaced all to very high standard.
Reception Staff were super friendly.
Would highly recommend this hotel. Room had magnificent sea view from balcony and hotel situated in great part of Benidorm. Got a late checkout for 25 euros. Will be returning..
alan
Stayed 2 nights in Dec 2022
Response from Casual Hotel on 19 Dec 2022
Dear Alan, thank you for choosing us for your stay in Benidorm. We are pleased with your great review and that you enjoyed your stay. We look forward to welcoming you soon Best regards,
My best ever hotel I have stayed in Benidorm all the staff so kind and friendly and could not do enough for me
The room was spotless. Bed and bedding so comfortable View from the balcony of the seaview amazing
Breakfast first class so much choice and service fabulous. The location of hotel is perfect for the beach and the Old town
I would highly recommend the Causal Art
Paul
Stayed 3 nights in Nov 2022
Response from Casual Pop Art Reception on 30 Nov 2022
Hello Paul! Thank you very much for your review and for choosing us again. You don't know how much it means to us that our guests leave so happy and we are delighted to hear that your stay with us was a success! We look forward to seeing you again very soon. Best regards.
Last minute move from new town and what a decision it was.
Cheap and cheerful with amazing views if lucky enough to get a room on the front
Michael
Stayed 3 nights in Oct 2022
6/10 Okay
Nathalie
Travelled with partner
10 Oct 2022
Liked: Cleanliness, staff & service
The room was very small with a tiny window looking down into a courtyard. It felt claustrophobic but the hotel was unable to accommodate a room change. The rooms with balconies looked better. The breakfast was good. Unfortunately we parked in a residential spot and our vehicle was towed ( 10 Euros for taxi and 60 Euros impound fee) Benidorm is very busy and the painted lines are faded on the streets so be careful.
The hotel is in a really nice location just next to the old town. The hotel is also on the beach front with nice views. Everything is very close & easy to walk to.
We booked a basic twin which was ok but was very dark and had a very small frosted window which looked on to the middle shaft which was dark. Would not recommend these rooms. I would stay again and pay extra for sea views & balcony.
Best hotel in Benidorm. Comfortable, clean, value for money, location is few steps to the beach. View is awesome. I can go on an on but not enough characters. Booking this again. The decor is gorgeous. Staff is helpful. Thanks all for a wonderful time. I am coming back
Check in was nice quick and easy. I was able to park the car outside the hotel for 15 minutes while we got our luggage. The room was clean and modern with a very comfortable bed. Service was great in the bar at the side of the hotel.
Breakfast was continental. Lots to choose from. Overall the hotel was perfect, we where there for 2 nights but could of easily stayed for more.
Hopefully we will return in the near future
aidan
Stayed 2 nights in Aug 2022
10/10 Excellent
Steven
1 Sept 2022
Steven
Stayed 5 nights in Aug 2022
8/10 Good
Fernando
31 Jul 2022
Liked: Cleanliness, staff & service
The hotel is in an excellent area, in front of the beach avs next to the walking area. The staff is really nice and decor is cool. We stayed in a family room on the 1st floor. The neighbors started making very loud construction noise early in the morning. The hotel director moved us to another room on the 7th floor and let us check out late so we could rest in the quieter room. We would definitely stay there again.
Contrate una habitación con cama doble y me dieron camas separadas, segun es tema disponibilidad, pero bien me cobraron la doble, el baño olía mal, no recomiendo en el desayuno los huevos revueltos, están terribles.