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"The place is beautiful and the rooms are nice. However, I didn't not like behaviour of one receptionist at front desk. I just asked whether is there any lake view room available. She started with rudely telling no we are full and then she started telling, we have members who pays a lot of money so we give them those room first, and you just booked the room 10 days before. Our members have booked a year before. Well I didn't want that information with so much rudeness and arrogance, a simple no would have worked. On top of that, heater was not working in the main bedroom which we realised in night. after informing it reception they gave a spare electric heater and told it will be fixed next day morning. However, it was not fixed till we left the place which means for next 3 days. Apart from these I have really enjoyed my stay."

"Great staff"

"A charming hotel. Staff all very friendly and helpful. The decor was dated but in good condition. Glad to see they had EV chargers."

"Lovely friendly staff. Nice hotel in lovely surroundings "

"This small hotel is set in beautiful surroundings, walking distance to the village of Wrea Green and a short drive to Litham/St Anne's. Our stay was just perfect with lovely comfy beds and everything we needed in our room. Staff were friendly and helpful and the room was immaculate. We didn't use the bar or restaurant but it looked very nice with lots of lovely outdoor seating for good weather. I can highly recommend the hotel "

"I had made an error in booking and the staff member, I can't remember her name, was really helpful. All the staff I encountered at breakfast and the front desk were really lovely and helpful. Rooms were very clean and the rain shower heads, made the early wake up so much easier."

"Frequently stop over on trips home, lovely welcoming hotel, friendly staff, comfortable rooms and great food. "

"Lovely hotel and staf"

"Amazing stay would definitely come again recommend highly approve , lovely pool and hot tub very clean , friendly staff "