We stayed for 4 nights and found the hotel perfect. Not too fancy and we had a beach front room with a spectacular view. Staff was friendly and accommodating and we were an easy walk to the bus. Would definitely stay there again.
This is a lovely and hidden gem with fantastic views of the ocean and a beautiful, almost deserted beach just a short walk away. No, there are no activities or amenities or restaurant onsite, but if you're looking for a beautiful, quiet place where you can just relax and enjoy the sand and water and sun, Surf Side is fantastic. We come back every year.
I had a fantastic long weekend here at Grotto Bay. Great offseason prices and because of the relatively few guests, great service and facility access. The rooms were very nice. This would NOT be a good choice for guests with mobility issues as there are a lot of stairs/slopes between buildings. There is a small beach area, pool, jacuzzi, fitness area and the swimming cave is pretty unique. The buildings are a bit older, but everything is still in nice shape.I particularly enjoyed the fireplace in the lounge and the front patio area for relaxing in the evenings. Very happy to have a refrigerator in the room.
The service deserves special mention as being outstanding. Everyone was so friendly and helpful and would go out of their way to see to it that you got what you needed. They always greeted me by name with a smile when I saw them. The front desk offered very clear and helpful advice as far as getting around the island to places I wanted to visit. They arranged for rides for me for my golf excursions in advance, helped me coordinate my travel on public transportation between bus and ferry and even contacted me when an item that I had lost turned up in lost and found a couple of days later. They provided solid restaurant recommendations.
The location of the hotel was great, with a bus stop right at the entrance to the hotel and just across the bridge from the airport.
Will visit again in the future.
While the service of the main components of the hotel were good, we had a few surprises. First, there was a $10/day/pp charge for cleaning, eventhough we never had the room cleaned, only required new towels. Second, it was required for us to purchase $50 Griffin Dollars/pp. Griffin's is a restaurant on the premise ... food is good, service very slow and they do not open for breakfast.
Bonnie from Windham NH
This northeast Bermuda hotel is 10 miles from Hamilton and 0.5 mile from King’s Square, St-George’s, and Ordnance …More
Payments accepted on expedia.co.uk include American Express, Diner's Club International, Maestro, MasterCard, Visa, Visa Electron and PayPal.
Flight-inclusive holiday packages and Flight-Plus arrangements created on Expedia.co.uk are financially protected by the Civil Aviation Authority (under Expedia, Inc.'s ATOL number 5788). But ATOL protection does not apply to all holiday and travel services listed on this website. Please ask us to confirm what protection may apply to your booking. If you do not receive an ATOL Certificate then your booking will not be ATOL protected. If you do receive an ATOL Certificate but all the parts of your trip are not listed on it, those parts will not be ATOL protected. Please see our general terms and conditions for further details on ATOL or for more information about financial protection and the ATOL Certificate go to: www.atol.org.uk/ATOLCertificate.
For the sale of travel insurance Expedia Inc. is an Appointed Representative of Mondial Assistance (UK) Limited trading as Allianz Global Assistance which is authorised and regulated by the Financial Conduct Authority (FCA). Mondial Assistance (UK) Limited's FCA registration number is 311909. FCA authorisation can be checked at the Financial Services register at www.fsa.gov.uk/register/
Expedia, Inc., is not responsible for content on external Web sites.