Gorbeia Inguruak Yoga Holidays

Location is excellent near the beach. Well maintained building. Staff competent and helpful. Good food in restaurant and buffet breakfast.

Beautiful hotel, great location

Room, lobby and restaurants are very clean and beautifully designed. Customer service is also very good and helpful and the restaurants are very good. However, the hotel suffers from maintenance issues. The front door slider was off its track and held open the 3 days we were there. The elevator had some sort of operator glitch so that it wouldn’t stop on sequential floors when it was called. It wasn’t too bad but occasionally we would need to wait a few extra minutes for the elevator to stop on our floor even though it passed us several times. It is glass elevator so we can see it operating (very cool) and there was a sign noting the issue. And, breakers in our room flipped twice shutting off outlets and air conditioning. Finally, the women’s room sauna and showers are in rough shape with exposed metal screws (very hot!) and moldy caulking. If the hotel could solve these issues, I would rate it highly.

Excellent hotel. Value for money. It is in the same building as the San Mamés station. Super clean and modern. Loved it.

Magnificent hotel overlooking the bay. We loved our stay at Hotel Arriluce.

Room, lobby and restaurants are very clean and beautifully designed. Customer service is also very good and helpful and the restaurants are very good. However, the hotel suffers from maintenance issues. The front door slider was off its track and held open the 3 days we were there. The elevator had some sort of operator glitch so that it wouldn’t stop on sequential floors when it was called. It wasn’t too bad but occasionally we would need to wait a few extra minutes for the elevator to stop on our floor even though it passed us several times. It is glass elevator so we can see it operating (very cool) and there was a sign noting the issue. And, breakers in our room flipped twice shutting off outlets and air conditioning. Finally, the women’s room sauna and showers are in rough shape with exposed metal screws (very hot!) and moldy caulking. If the hotel could solve these issues, I would rate it highly.

Great breakfast, fresh fruits, rolls and bread, nice selection of mains. Superior staff. Hotel car provided local transfers. 20 min walk old town. Would stay again. Of course, a Nobu restaurant w/ terrace views. Lovely.

Excellent hotel. Value for money. It is in the same building as the San Mamés station. Super clean and modern. Loved it.

Location is excellent near the beach. Well maintained building. Staff competent and helpful. Good food in restaurant and buffet breakfast.

Beautiful hotel, great location

We stayed in the Petit Palace as a base for exploring Bilbao and the region and very pleased with the choice. The location is fantastic, on the edge of the old town. There is a train/metro station a couple of minutes away and it's a pleasant 25 minute riverside stroll to the Guggenheim. The building is old but the rooms have been well modernised with very good bathroom/shower. The staff are all helpful and friendly, we had the daily breakfast which was a good way to start the day. Our room faced the road but noise wasn't an issue and we even had a small balcony. For a city break base would definitely recommend.

What a wonderful surprise. This is a fabulous, little family run hotel in an amazing location high up on the hill overlooking the sea. The breakfast was very good and the pool looked great. Don’t believe them when they say the walk from the beach is easy, however. It’s quite steep.

easy check in despite no reception at point of arrival, good room, only snag was not enough plugs: one euro & one American plug by the bed not helpful for euro travellers as do not carry a US plug so charging awkward. otherwise perfect stay