Lakes Peninsula Yoga Holidays

It would have been a good stay except for one thing...the bed mattress was terrible and I spent the night tossing and turning and only managed 3 hours sleep and I was speaking at a funeral the next day so it wasnt good. Eveything else was great so if they could just provide mattresses where the springs dont bite into your back, shoulders and thighs it would be a great place to stay

The room was great. Lovely ambience. Breakfast was great. The living room TV however was a disappointment cos it was not smart. That definitely needs improvement. However, overall it was a good experience.

Such great value for the size of the rooms!

Easy check in, lovely rooms, quiet

ideal location and great rooms with brilliant breakfast. Just a pity on our trip there was scant if any hot water.

What a hotel. Beautiful historic building right in the heart of Manchester. We thoroughly enjoyed our stay and the DJ was excellent!

The room was great. Lovely ambience. Breakfast was great. The living room TV however was a disappointment cos it was not smart. That definitely needs improvement. However, overall it was a good experience.

Yes very clean and tidy we would love to come back to the hotel soon.

The room, staff and hotel were great, it was clean the staff super chatty and hotel was beautiful. The only thing was there was no air con and even without the heating on it was absolutely boiling in our room with no access to opening a window even in February. The room we had was street facing and was really noisy as well. I guess we were unlucky with the location of the room but everything else was absolutely great and I would stay again.

Such great value for the size of the rooms!

Really nice and clean room, excellent views and well worth the extra £20.

We travelled all day to get to Manchester. We arrived at the Portland to an underwhelming welcome by Irina. It was not immediately obvious we had arrived at reception as a woman was working on a laptop on a simple bench. It appeared we should have known that!!! We actually were at reception but you would never know it! There was not a smile, greeting or acknowledgement from Irina that we were unimpressed. The hotel was quite expensive therefore we would expect a better customer experience. Irina is in need of training or to be replaced by someone who actually likes the role. Unfortunately this soured our stay from the start. We are not in the habit of complaining but we felt so strongly about the poor customer surface we have had to comment.

Staff were great, super friendly and super helpful. Decor is amazing, everything was well thought through.