The Fairy Glen Waterpark Holidays

Handy parking, nice decor and good atmosphere in the bar.

The hotel did not have our room setup for four people, as the sleeper sofa bed was not even made. However, besides that, everything was okay.

Clean, basic. No heat in towel rail. milk in fridge would have been great.

Great location, close to everything. Location felt derelict when entering, but 68 is close to the outside of the neighborhood and is easy to access and exit.

Hotel was fantastic real character and the staff were superb only drawback the restaurant was closed but they let us bring in Pizza

Excellent staff and brilliant location

Great staff, beautiful hotel and lovely rooms!

Hotel is in a great location and has good facilities but it looking a little tired in places notably around the pool and spa area. Breakfast was good but some of the cooked items could have been better. I booked a double double room for our family night away. Checked in and was given room 111 which was an unpleasant dark and cramped accessible room, windows were covered in frosted glass so you could not see out as it overlooked a utility courtyard. Not at all what I would have expected from a luxury hotel. We did return to reception to discuss room options and were eventually moved to a more suitable room but this seemed to luck that there were any rooms suitable for 4 of us left. Would think of going back again but would be seriously concerned we could end up in a sub standard room.

Room was clean and I even got a little upgrade! The staff are absolutely lovely and always ready to help and offer advice

The hotel did not have our room setup for four people, as the sleeper sofa bed was not even made. However, besides that, everything was okay.

Great location, close to everything. Location felt derelict when entering, but 68 is close to the outside of the neighborhood and is easy to access and exit.

20 mins walk to the city centre..The area where this is located is so run down and this building is one of the few which is not boarded off ,but there is a Holidayinn just opposite. The bed was comfortable and the room was very clean. There was not much noise even with close proximity to the main road..The bathroom was not as clean with @#£/ stains on the wall and my bad luck decided to take the toilet brush to clean the toilet. It was so dirty and the sight haunted me for a couple of days..Overall acceptable