Klassari Trail Waterpark Holidays

It was very conveniently located and comfortable.

I thought it had a good sense of being a home away from home. Very comfortable and stylish modern decor. We were only there for a day, so nothing particularly stood out as something we disliked.

The hotel kept cancelling our reservation. We had to contact them every day to get a new check in code. The last day they canceled our reservation altogether. We had to deal with AI to make contact. Then they would forward a new code. However my phone was low on battery and if I could not contact them we would be locked out with our luggage still inside. Our aircon had a blocked drain and leaked onto the floor. I had to turn off the power. I would never recommend this cost saving way the company adopted. I could have booked accommodation with a physical person to deal with in reception for the same price. I would then have someone to help with our problems.

The rooms were clean. Basic amenities like cutlery, plates, complimentary water were missing in the room. Breakfast was ok. Air conditioning was poor and not effective resulting in uncomfortable nights.

Could not open the windows. The room was very hot even with the cooler and a big metal fan running all the time. The consept of the hotel is nice, but the heated room ruined the sleep.

The hotel kept cancelling our reservation. We had to contact them every day to get a new check in code. The last day they canceled our reservation altogether. We had to deal with AI to make contact. Then they would forward a new code. However my phone was low on battery and if I could not contact them we would be locked out with our luggage still inside. Our aircon had a blocked drain and leaked onto the floor. I had to turn off the power. I would never recommend this cost saving way the company adopted. I could have booked accommodation with a physical person to deal with in reception for the same price. I would then have someone to help with our problems.

I thought it had a good sense of being a home away from home. Very comfortable and stylish modern decor. We were only there for a day, so nothing particularly stood out as something we disliked.

The hotel kept cancelling our reservation. We had to contact them every day to get a new check in code. The last day they canceled our reservation altogether. We had to deal with AI to make contact. Then they would forward a new code. However my phone was low on battery and if I could not contact them we would be locked out with our luggage still inside. Our aircon had a blocked drain and leaked onto the floor. I had to turn off the power. I would never recommend this cost saving way the company adopted. I could have booked accommodation with a physical person to deal with in reception for the same price. I would then have someone to help with our problems.