Bristol Waterpark Holidays

Excellent property and I love it

Nice location, staff were helpful and breakfast/food was great. Stayed for one night in the heat wave and room was sweltering - but found a fan in the wardrobe to help.

Lovely hotel, very central with helpful staff

A lovely environment. Was greeted happily and efficiently upon arrival. The room was clean, spacious and well presented. The bed was comfortable and bathroom was faultless. As it was very warm on our stay we tried to use the A/C. It worked for around 5 minutes before turning itself off. I can’t sleep properly when I’m too warm so woke up several times through the night to reset the A/C. The lowest temperature was set at 18 degrees yet it turned itself off at around 25 which is far too warm for me to be comfortable. I followed the instructions on the wall yet to no avail. We ate in The Grill Dinner, the golf clubhouse on the complex. The staff were brilliant, especially Mihail. I did have some feedback regarding the meal and felt the staff dealt with it admirably. The tables were sticky too which is down to the product of cleaner they use. For an establishment which is on the hotel grounds and used by the hotels guests I expected a little more elegance. There is a wonderful service that taxis the guests from the hotel to the clubhouse and back which I felt went above and beyond. Would I stay here again? Absolutely 👍

Shower head need replacing or cleaning not operating as good as they should

A lovely environment. Was greeted happily and efficiently upon arrival. The room was clean, spacious and well presented. The bed was comfortable and bathroom was faultless. As it was very warm on our stay we tried to use the A/C. It worked for around 5 minutes before turning itself off. I can’t sleep properly when I’m too warm so woke up several times through the night to reset the A/C. The lowest temperature was set at 18 degrees yet it turned itself off at around 25 which is far too warm for me to be comfortable. I followed the instructions on the wall yet to no avail. We ate in The Grill Dinner, the golf clubhouse on the complex. The staff were brilliant, especially Mihail. I did have some feedback regarding the meal and felt the staff dealt with it admirably. The tables were sticky too which is down to the product of cleaner they use. For an establishment which is on the hotel grounds and used by the hotels guests I expected a little more elegance. There is a wonderful service that taxis the guests from the hotel to the clubhouse and back which I felt went above and beyond. Would I stay here again? Absolutely 👍

Lovely hotel, very central with helpful staff

Shower head need replacing or cleaning not operating as good as they should

Lovely hotel in convenient location. no details regarding wi fi in room. Also 'view' from room 207 not great (stacks of chairs) Blonde lady with glasses on duty at breakfast very polite and helpful. All staff welcoming but no name badges so hard to identify and feedback back on.