European Union Waterpark Holidays

The room was clean & in a great location. I enjoyed the city views & the soaking tub, which was really deep. I enjoyed taking baths in that tub! Overall i would recommend this hotel to others.

Breakfast was great, room was clean, staff was absolutely amazing!

Spotless room. Beautiful cozy hotel. Cafe, restaurant and convenient location. Can’t wait to go back

This was my 5th stay in 6 months. It is because the staff make me feel like home. Special thank to Jasmine!!

We were moved from one room to another due to a very loud wedding or party next door. Both rooms needed maintenance -night bulbs out, drains stopped up. The room was generally clean just worn. Sad to see such an iconic hotel this way! The courteous staff, lush vegetation and experiential cabana rooms will entice us to return again.

The room was beautiful, the bar staff in the middle of an awful snowstorm was incredible! I will be recommending to everyone!

Can’t say enough good things about the staff and service. We were only there for one night, but we were treated like special guests. Gorgeous decor, fitness center, pool, rooms, ba to rooms. Our requests were accommodated, the kids got little gifts from the staff, the in-room dining meals and Ospero breakfast were delicious, the views were spectacular, the amenities were plentiful. We usually don’t like to stay at the same hotel more than once, but this one definitely “rose” to our needs and likes. Thank you!

The room was clean & in a great location. I enjoyed the city views & the soaking tub, which was really deep. I enjoyed taking baths in that tub! Overall i would recommend this hotel to others.

Booked two rooms. One room had no issues, and the kids were happy with their space. Unfortunately, the other room had a heating problem during a NYC deep freeze. The first night, the temperature was around 63°F. I contacted the front desk the next day, and they promptly sent a very polite and professional technician. The heat improved, though it didn’t fully reach a comfortable level; the second night it maxed out at 66°F. During checkout, Carolyn handled the situation with genuine care and professionalism. She took the time to listen and made sure I felt satisfied with how the issue was addressed. Thank you, Carolyn.

Breakfast was great, room was clean, staff was absolutely amazing!

Very pleasant staff. Room clean and spacious. Nice and central for shopping, restaurants, sightseeing etc.

Courteous and helpful staff. Clean, great amenities

Lovely hotel with lovely, warm and welcoming staff. Nothing too much trouble. Conveniently located about 7 minutes walk from Piazza del Popolo and within easy reach of bus, tram and metro stops. Breakfasts offered a great variety of delicious options to suit all tastes and diets. We also enjoyed a lovely dinner one evening as well as a delicious cocktail. We will definitely return.