Zippers Waterpark Holidays

Before I got the the property the reviews I read was scary, but all turned out to be untrue. The property is excellent no sewer small as some people said in reviews. The food at every restaurant was good the staff was excellent the pools were clean and my room and view from my room was amazing. My wife and I are already making plans to return.

This resort is amazing that celebrates the beauty of Mexico. The hospitality is 5 stars and an amazing ocean views from every restaurant. I

While the El Encanto studio rooms are a bit dated, need some repair and may have a musty smell, Hacienda Encantada does make it all up with the service they provide. From the housekeeping service, to the pool bar service, and restaurant service, they all were great. This is the second time that we vacation here, and we will be returning. The food is absolutely delicious. Any request we made was quickly fulfilled. Please don’t let our first line scare you away, We’ve been at other resorts where the service and food have been horrid despite the nice looking room. So, just keep that in mind. We have a picky 11 year old son who loves this place and enjoys the attention that he gets here at Hacienda Encantada. We honestly love the fact that they care about our child. Our deepest appreciation to all the staff who made it possible for us to enjoy our vacation.

The elevator doesn’t work and my husband was trapped in it as soon as we arrived. The gym was unusable as it was under water. There is nothing close by in terms of groceries, the Walmart is closest but would be a 25 minute walk and do not recommend it. The appliances worked but all the cupboards smelled strong like vinegar. The safe didn’t work and the door code didn’t work and when we locked the door it still banged around because it didn’t fit properly. The pool was nothing special at all. The place was large, nice bedding, tons of towels, but overall not worth it. We were happy to check out. I wouldn’t stay here again.

The place is huge and clean. The residence rooms are disconnected from the pool and hote

Before I got the the property the reviews I read was scary, but all turned out to be untrue. The property is excellent no sewer small as some people said in reviews. The food at every restaurant was good the staff was excellent the pools were clean and my room and view from my room was amazing. My wife and I are already making plans to return.

This resort is amazing that celebrates the beauty of Mexico. The hospitality is 5 stars and an amazing ocean views from every restaurant. I

While the El Encanto studio rooms are a bit dated, need some repair and may have a musty smell, Hacienda Encantada does make it all up with the service they provide. From the housekeeping service, to the pool bar service, and restaurant service, they all were great. This is the second time that we vacation here, and we will be returning. The food is absolutely delicious. Any request we made was quickly fulfilled. Please don’t let our first line scare you away, We’ve been at other resorts where the service and food have been horrid despite the nice looking room. So, just keep that in mind. We have a picky 11 year old son who loves this place and enjoys the attention that he gets here at Hacienda Encantada. We honestly love the fact that they care about our child. Our deepest appreciation to all the staff who made it possible for us to enjoy our vacation.