Hakaniemi Waterpark Holidays

It was very conveniently located and comfortable.

The hotel kept cancelling our reservation. We had to contact them every day to get a new check in code. The last day they canceled our reservation altogether. We had to deal with AI to make contact. Then they would forward a new code. However my phone was low on battery and if I could not contact them we would be locked out with our luggage still inside. Our aircon had a blocked drain and leaked onto the floor. I had to turn off the power. I would never recommend this cost saving way the company adopted. I could have booked accommodation with a physical person to deal with in reception for the same price. I would then have someone to help with our problems.

Nous avons beaucoup apprécié la proximité pour visiter Helsinki. L'endroit était accueillant, tranquille et propre. La cuisine était bien équipée et les indications claires. Les réponses ont été obtenues rapidement lorsque nous avons eu des questionnements pour activer le laveuse.

Great location, great service

I thought it had a good sense of being a home away from home. Very comfortable and stylish modern decor. We were only there for a day, so nothing particularly stood out as something we disliked.

The hotel was very nice, the room was spatious and it was a lovely place to stay. Only complaint is it is not very stroller-friendly, you will need to carry strollers up a half-level to get to the elevators. There may be an easier way but we were not made aware. Additionally, we previously stayed 1 block away and the road noise was substantially less being slightly more tucked away. It was quite noisy in the evening. Overall happy with our experience! Just always nice to easily access the room without having to take our kid out of the stroller.

Great location, great service

This was one of the best hotels we’ve stayed at, with excellent staff. The bathroom was luxurious. It felt extremely safe. We did not like the electrical toilets. They kept slamming shut while we were seated. But otherwise, it was phenomenal. They upgraded us into a suite because they didn’t have our room ready in time, and the suite was amazing.

It was very conveniently located and comfortable.

The hotel kept cancelling our reservation. We had to contact them every day to get a new check in code. The last day they canceled our reservation altogether. We had to deal with AI to make contact. Then they would forward a new code. However my phone was low on battery and if I could not contact them we would be locked out with our luggage still inside. Our aircon had a blocked drain and leaked onto the floor. I had to turn off the power. I would never recommend this cost saving way the company adopted. I could have booked accommodation with a physical person to deal with in reception for the same price. I would then have someone to help with our problems.

Nous avons beaucoup apprécié la proximité pour visiter Helsinki. L'endroit était accueillant, tranquille et propre. La cuisine était bien équipée et les indications claires. Les réponses ont été obtenues rapidement lorsque nous avons eu des questionnements pour activer le laveuse.

Nous avons beaucoup apprécié la proximité pour visiter Helsinki. L'endroit était accueillant, tranquille et propre. La cuisine était bien équipée et les indications claires. Les réponses ont été obtenues rapidement lorsque nous avons eu des questionnements pour activer le laveuse.

The hotel kept cancelling our reservation. We had to contact them every day to get a new check in code. The last day they canceled our reservation altogether. We had to deal with AI to make contact. Then they would forward a new code. However my phone was low on battery and if I could not contact them we would be locked out with our luggage still inside. Our aircon had a blocked drain and leaked onto the floor. I had to turn off the power. I would never recommend this cost saving way the company adopted. I could have booked accommodation with a physical person to deal with in reception for the same price. I would then have someone to help with our problems.

I thought it had a good sense of being a home away from home. Very comfortable and stylish modern decor. We were only there for a day, so nothing particularly stood out as something we disliked.