Northside Waterpark Holidays

The bathroom was impressively clean! Love the unique decor of the halls, rooms and lobby! Walls are a bit on the thin side but luckily most neighbors were pretty quiet at night!

Not sure if it's just a busy time with the legislature in session, but overall, it seemed like staffing was low and the quality overall has declined. Lots of "I don't know"... it was hard just to get change made for tips. Staff was friendly and helpful, but limited with solutions. After being awake at 4am from noise upstairs, no one answered the front desk phone until hours later. I was also told to run the shower for 20minutes so it could get hot for a shower. The location is ideal for work purposes, I just hope the next stay is better...

Room was recently renovated and it was excellent. Very comfortable.

Great stay, clean rooms, great customer service. Food and atmosphere are great in the lobby. Good comfortable rooms.

Great room, great hot tub, great breakfast, ample parking, great customer service. I'll definitely stay here again.

Standouts were the staff, Chas my concierge greeted us at the door, handled our bags, placed them in the room, got us ice, and made sure our needs were met, Ketunde the receptionist was in training, yet she was exceptionally professional and welcoming, easy conversation making us feel at home, the host, and our waiters at the lounge were also very welcoming, and friendly with excellent service and attentiveness, the valets were really sweet, opened doors, made sure the car was nice and toasty when we got inside. Our Queen suite with two Queen beds, a huge bathrooom complete with a luxurious tub, separate huge closet and working area with desk and chair was beyond our expectations. Historic elegance meets modern comforts. You can’t go wrong staying at the Jefferson if you would like to be spoiled and pampered.