Yorkshire Waterpark Holidays

Have stayed several times before, and will stay again. This trip was a big let down though. The room had an odd odour each time you walked in, although you quickly became accustomed to it. On check in, someone had used the toilet since it was checked and not flushed - thankfully just a wee! First night discovered a large L shaped rip on the underside of the duvet cover. This was changed on day two after we mentioned it. But zero apology of any kind, almost more accusatory in nature.

The hotel is in a great location close to piccadilly station and is very unique following the refurbishment of a very old warehouse. In terms of the size of the room, bed, facitlities etc. we found very good. However the lighting was very poor in the kitchen and the hallway. Down lighting in the kitchen is at eye height so blinds you if you want to find something in the cabinets. In the hall, its impossible to put your clothes away into the wardrobe without the use of a phone torch. Our tv did not work ( both regular and digital), and although i wrote 2 whats app messages, this was not resolved before our departure as there was non one on site after 6pm, who could attend. Overall we still did have a great stay, its a pity a couple of basics let the property down

Property was new and clean inside. No noise from other apartments. Overall a good stay. Nearby shop for food basics and near to the Tram line to go into town. No complaints. If security is a concern for you it is very lax here. Lobby door left open night and day, and security staff not a deterrent. Secure access tag for the elevator does not work, so open access to use the lifts. Overall though we saw no issues.

It was so good had a lovely time

Wonderfully kept grounds. Room was a good size and spotlessly clean. Dovecoate restaurant was superb

Lovely hotel. Excellent location. Bar staff were super helpful and the bar food was nice. We didn’t have breakfast as we weren’t aware, and hadn’t checked, that breakfast was not included if booking via a 3rd Party, ie Hotels.com. Our fault so we decided in a McDonald’s breakfast as it was £20 per adult for breakfast and not much less for the kids so it would have been an unexpected expense. We arrived early for our room as we had travelled from a few nights in Manchester. When I went to check if the room may be ready, the gentlemen behind the desk was very dismissive

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Good, but not all staff friendly