Aegean Sea Waterpark Holidays

We stayed in the large penthouse with magnificent view of the Acropolis. We enjoyed the spacious terrace with sun shades. Staff was very helpful with tips for dining and activities. Air conditioning worked perfectly on the hot days we were there! Note that the private elevator to the suite does open to a few stairs to actually access the room - no problem for us, but wanted to mention.

Absolutely the best customer service! From the second we stepped onto the property they made us feel like royalty

The Grand Ambassador Santorini Hotel had the best views on the island! The staff even upgraded our room at no cost due to some maintenance issues with our original room. My Wife and I received world class customer service from the staff! We will definitely be visiting Santorini, Greece again in the future! Thank You Grand Ambassador Santorini Hotel for the AMAZING hospitality!

Our stay at Vertali was made truly special by the outstanding customer service. Every member of the team was warm, welcoming, and genuinely committed to making our vacation memorable. From the moment we arrived until the day we left, we felt cared for and appreciated. A very special thank you to Kiki, whose kindness, professionalism, and positive energy stood out every single day. She consistently went above and beyond and made us feel like valued guests rather than just another room number. I’d also like to recognize the incredible breakfast team. Their friendliness and attention to detail did not go unnoticed. Exceptional service is what transforms a great hotel into an unforgettable experience, and the team at Vertali did exactly that. Thank you for making our holiday so enjoyable. We will consider back again and create beautiful memories at Ventali.

Beautiful hotel, stunning location (don't miss the sunsets). Food is incredible, breakfast like no other! Cannot fault this hotel, highly recommend.

Our stay at Vertali was made truly special by the outstanding customer service. Every member of the team was warm, welcoming, and genuinely committed to making our vacation memorable. From the moment we arrived until the day we left, we felt cared for and appreciated. A very special thank you to Kiki, whose kindness, professionalism, and positive energy stood out every single day. She consistently went above and beyond and made us feel like valued guests rather than just another room number. I’d also like to recognize the incredible breakfast team. Their friendliness and attention to detail did not go unnoticed. Exceptional service is what transforms a great hotel into an unforgettable experience, and the team at Vertali did exactly that. Thank you for making our holiday so enjoyable. We will consider back again and create beautiful memories at Ventali.

Absolutely the best customer service! From the second we stepped onto the property they made us feel like royalty

The Grand Ambassador Santorini Hotel had the best views on the island! The staff even upgraded our room at no cost due to some maintenance issues with our original room. My Wife and I received world class customer service from the staff! We will definitely be visiting Santorini, Greece again in the future! Thank You Grand Ambassador Santorini Hotel for the AMAZING hospitality!

We stayed in the large penthouse with magnificent view of the Acropolis. We enjoyed the spacious terrace with sun shades. Staff was very helpful with tips for dining and activities. Air conditioning worked perfectly on the hot days we were there! Note that the private elevator to the suite does open to a few stairs to actually access the room - no problem for us, but wanted to mention.

The Grand Ambassador Santorini Hotel had the best views on the island! The staff even upgraded our room at no cost due to some maintenance issues with our original room. My Wife and I received world class customer service from the staff! We will definitely be visiting Santorini, Greece again in the future! Thank You Grand Ambassador Santorini Hotel for the AMAZING hospitality!

Beautiful rooms great view. Convenient location. Nice staff.

We stayed in the large penthouse with magnificent view of the Acropolis. We enjoyed the spacious terrace with sun shades. Staff was very helpful with tips for dining and activities. Air conditioning worked perfectly on the hot days we were there! Note that the private elevator to the suite does open to a few stairs to actually access the room - no problem for us, but wanted to mention.

The Grand Ambassador Santorini Hotel had the best views on the island! The staff even upgraded our room at no cost due to some maintenance issues with our original room. My Wife and I received world class customer service from the staff! We will definitely be visiting Santorini, Greece again in the future! Thank You Grand Ambassador Santorini Hotel for the AMAZING hospitality!

The room was clean, but that’s about it. The main issue is the disconnect between how this hotel is advertised and what it actually is. It’s a fine, middle of the road 3 star with a decent view (ish) and uncomfortable beds, and a number of other annoying but minor flaws. It is not a five star or anything close to that. There is just no objective reality to that claim. The experience made me question the reliability of hotels.com’s system for rating and ensuring accuracy. For a mid to low 3 star it was fine. If you compare it to any reputable 5 star or even 4 star it’s a very disappointing experience.