West Wight Waterpark Holidays

A bit run down and could do with a general refurb.

The hotel was tired and just ‘ok’. I’ve stayed in Macdonald hotels and they’re been great hence booking a new one to try. To be honest I’ve stayed in better budget hotels. The bathroom has grout missing and quite mouldy and not well maintained tiles etc. The restaurant only served DIY instant decaf sachet coffee which is so poor. Not much choice for vegans and the staff were not helpful when I asked. I wouldn’t return here, overall very disappointed as this was meant to be a celebration for both my sons graduating. Leisure facilities were ok but when I went back to get changed not a lot of room as multiple spa parties in the changing area. Had to wait.

Quick and easy check in. Very friendly staff. Close to our cruise terminal. Had trouble with the dryer, staff was very helpful, immediately started working on the problem. The only problem was having to run the dryer twice to get our clothes dry. Would stay here again.

The check in was smooth- the breakfast was decent. But the room was dated - carpets were stained throughout, walls were dirty, shower had no pressure, no fridge, stains on curtains - overall a motel/lodge type feel - overpriced for what you got.

The hotel was conveniently located at the very heart of Lyndhurst and in a good decorative state. Staff were very good and friendly. The breakfast was superb. The hotel is situated in a very busy road that is the only way through the traffic to navigate the area. Downside - we booked a classic double room however the room was tiny and up in what appeared to be the loft space and we had to get to it via windy stairs although there was an old slow lift. Car parking - whilst there are a number of car parking spaces, it was quite tight to park and I imagine if the hotel was extremely busy, it might be challenging to park. Having said this, the hotel is located in the middle of town. Overall we had a nice stay but we’d like to try other hotels or properties next time.