East Central Indiana Waterpark Holidays

Room was clean but did have an issue with them not restocking the coffee tray. Overall it was a fine stay with friendly staff.

We arrived in the middle of the night and couldn’t get the smart lock to open. We called the support number, but no one answered. It could have been a disaster, but fortunately, we finally figured out the trick on our own. It was unlike any other smart lock I’d ever used. As soon as we entered, we were hit with the thick stench of cigarette smoke. Once we got over that, we saw that apartment was attractive and had been newly remodeled. But when we saw cockroaches in the kitchen, we immediately soured on the place. We spent the whole weekend being paranoid about disgusting creatures. Were there also bedbugs? Lice? We didn’t find any evidence of those, but it’s unpleasant to have to be worried about such things. The remodelers had completely forgotten to give any attention to the baseboards, which were peeling, shoddily finished (giant gaps in some of the corners) and suffering from dry rot in the bathroom. Overall, while much of the apartment was attractive, it gave the sense that they had put lipstick on a pig. The morning after our arrival, I got a text saying, “Sorry, we missed your call. Can we help with anything?” That would have been great customer service, except when I replied with my complaints about the smell and cockroaches, I got no reply whatsoever. What’s the point of asking to help if you’re not going to actually help? On the plus side, the beds were comfortable. There is one cafe and one convenience store within walking distance.

Had a 10-year anniversary getaway—such a lovely atmosphere. In-room dining was phenomenal. Class act.

We enjoyed our stay at the Hyatt. Brandon at the front desk was excellent, courteous, and made sure the one hiccup we had was corrected immediately. The beds were comfy and provided a good nights rest. Great location with easy walking access to many things. If I’m ever in the area again, I would definitely stay here.

I loved the art deco style of the dining room.