East Central Indiana Waterpark Holidays

Everything was very good. Check in gentleman was not easy to understand and the directions I asked for went unnoticed as I could not understand him. Plus he failed to recognize me as a member. Room and hotel very nice and clean. Check out woman was very professional and helpful.

We arrived in the middle of the night and couldn’t get the smart lock to open. We called the support number, but no one answered. It could have been a disaster, but fortunately, we finally figured out the trick on our own. It was unlike any other smart lock I’d ever used. As soon as we entered, we were hit with the thick stench of cigarette smoke. Once we got over that, we saw that apartment was attractive and had been newly remodeled. But when we saw cockroaches in the kitchen, we immediately soured on the place. We spent the whole weekend being paranoid about disgusting creatures. Were there also bedbugs? Lice? We didn’t find any evidence of those, but it’s unpleasant to have to be worried about such things. The remodelers had completely forgotten to give any attention to the baseboards, which were peeling, shoddily finished (giant gaps in some of the corners) and suffering from dry rot in the bathroom. Overall, while much of the apartment was attractive, it gave the sense that they had put lipstick on a pig. The morning after our arrival, I got a text saying, “Sorry, we missed your call. Can we help with anything?” That would have been great customer service, except when I replied with my complaints about the smell and cockroaches, I got no reply whatsoever. What’s the point of asking to help if you’re not going to actually help? On the plus side, the beds were comfortable. There is one cafe and one convenience store within walking distance.

We enjoyed our stay at the Hyatt. Brandon at the front desk was excellent, courteous, and made sure the one hiccup we had was corrected immediately. The beds were comfy and provided a good nights rest. Great location with easy walking access to many things. If I’m ever in the area again, I would definitely stay here.

This is our third time staying at Ironworks Hotel. We love it. It’s in a great location and the amenities are perfect for us.

This was by far the coolest hotel I’ve ever stayed at, 100% would book again