Gold Coast Waterpark Holidays

The managers need complete retraining or higher managers that are way more capable in dealing with customers and not fighting and arguing with them and telling them they’re wrong

The whole elevator experience is dreadful! If you are trying to access the elevator during peak times expect 20min plus wait times. This becomes very annoying when the only lobby bathroom and gym is in the cellar and you have to wait a long time to go up or down one flight. The hotel refused to let us use the stairs even to go down just the one flight of stairs. The happy hour menu looked good, however the drinks were horrible. Only part took in it once. $24.00 for breakfast is outrageous. Spend a little bit more and stay somewhere better.

The staff is amazing, especially Tommy and Chris. Super helpful and welcoming. Our room was spotless and beautiful in a city where things are not easily kept that way.

The managers need complete retraining or higher managers that are way more capable in dealing with customers and not fighting and arguing with them and telling them they’re wrong

The managers need complete retraining or higher managers that are way more capable in dealing with customers and not fighting and arguing with them and telling them they’re wrong

The managers need complete retraining or higher managers that are way more capable in dealing with customers and not fighting and arguing with them and telling them they’re wrong

Noise in my room and toilet didn’t work

The best airbnb Ive stayed at in New York with the best price for our family of 6. The place was so clean, amenities looked brand new. It had a homey feel to it, my kids didnt want to leave. We will definently be booking again in the future.