Mid-Atlantic Waterpark Holidays

Always a great stay!

Clean room, easy to get around. Lots of fun for the whole family

It was very nice and clean our view was great .

Love on site parking! They were able to accommodate an early check in which i appreciated so much. They remembered me from last year. Which seeing the numbe of people in and out in a day. I appreciate that. Will be back

Clean room, easy to get around. Lots of fun for the whole family

I stayed here over the weekend for a basketball tournament and unfortunately had a very upsetting experience that needs to be addressed. On the morning of checkout (April 26, 2026), I had a few of my child’s teammates in the room while I was packing. It was around 10:30 a.m., and yes there were 13-year-old boys being a bit loud. Nothing unsafe or out of control. The front desk called to check in after a complaint, which I appreciated, and I immediately handled it by sending the boys back to their own rooms. What happened next was completely unacceptable. As I was leaving with my children, I reminded them to be quiet in the hallway. At that point, the cleaning staff member came out, mocked me in a sarcastic tone, and then called my children “disrespectful f***ing kids” directly in front of them, including my 7-year-old. This is not just rude. This is unprofessional, aggressive, and completely inappropriate behavior from someone representing your hotel. There is absolutely no justification for a staff member to speak to or about children this way ever. I paid a significant amount of money to stay here for the weekend, and instead of a positive experience, my children were insulted and disrespected by your staff. This situation should be taken seriously. Guests especially families should feel safe and respected, not belittled. If this is how staff handle normal, everyday situations, then there is a serious issue with training and accountability.