Isla Canela Waterpark Holidays

O

Service was great. They were very response and addressed our concerns. But the property is more 3 stars than 4. We had two small beds together in one room. My wife’s bed was slipping from the end so 20-30 pct was unusable and mattress should be replaced. Bathroom also had duct tape on the ceiling and the shower is barely 2 feet wide. I couldn’t shower without hitting my hand somewhere. Location is great but I wouldn’t stay here again. Would look for an actual 4 star hotel.

Food was good and the environment was brilliant

Wonderful reception by Jose. Clean rooms and pool area. Didn’t eat in the restaurant but drinks were reasonable and served with a smile.

Great pool, friendly staff, and nice gym. The location was perfect, 5-15 min away from anything you would like to do (by car). Breakfast was great, I would not recommend eating lunch or dinner though, over priced and lacks flavor, plenty of better options in the local area.

O

Lovely hotel in a peaceful location Staff friendly and helpful Needs a little bit of a spruce up in places Food in restaurant lovely

Service was great. They were very response and addressed our concerns. But the property is more 3 stars than 4. We had two small beds together in one room. My wife’s bed was slipping from the end so 20-30 pct was unusable and mattress should be replaced. Bathroom also had duct tape on the ceiling and the shower is barely 2 feet wide. I couldn’t shower without hitting my hand somewhere. Location is great but I wouldn’t stay here again. Would look for an actual 4 star hotel.

O

Food was good and the environment was brilliant

O

Food was good and the environment was brilliant

Service was great. They were very response and addressed our concerns. But the property is more 3 stars than 4. We had two small beds together in one room. My wife’s bed was slipping from the end so 20-30 pct was unusable and mattress should be replaced. Bathroom also had duct tape on the ceiling and the shower is barely 2 feet wide. I couldn’t shower without hitting my hand somewhere. Location is great but I wouldn’t stay here again. Would look for an actual 4 star hotel.