Isla Canela Waterpark Holidays

Service was great. They were very response and addressed our concerns. But the property is more 3 stars than 4. We had two small beds together in one room. My wife’s bed was slipping from the end so 20-30 pct was unusable and mattress should be replaced. Bathroom also had duct tape on the ceiling and the shower is barely 2 feet wide. I couldn’t shower without hitting my hand somewhere. Location is great but I wouldn’t stay here again. Would look for an actual 4 star hotel.

Loved every bit of this hotel! The staff were attentive and the whole resort was very clean. Will be back next year!

The units are very clean and comfortable. The kitchen is set up perfect with all the dinnerware, pots, pans and appliances that you would require. We even had a juicer and we had the most delicious orange juice. The staff was always helpful and friendly. We would definitely stay again!

This is one of the best all inclusive hotels we've stayed at especially with the amazing entertainment staff!

Wonderful reception by Jose. Clean rooms and pool area. Didn’t eat in the restaurant but drinks were reasonable and served with a smile.

Loved every bit of this hotel! The staff were attentive and the whole resort was very clean. Will be back next year!

This is one of the best all inclusive hotels we've stayed at especially with the amazing entertainment staff!

Stayed for 12 nights very enjoyable staff very friendly . Fantastic sea view lovely relaxed breakfasts,shout out for Luana who was always smiling and happy to help at breakfast. Coming here 25 yrs and would definately come back. Reception on arrival was first class even though a young lady was training they were very attentive and helpful.. Thankyou.

Loved every bit of this hotel! The staff were attentive and the whole resort was very clean. Will be back next year!

Service was great. They were very response and addressed our concerns. But the property is more 3 stars than 4. We had two small beds together in one room. My wife’s bed was slipping from the end so 20-30 pct was unusable and mattress should be replaced. Bathroom also had duct tape on the ceiling and the shower is barely 2 feet wide. I couldn’t shower without hitting my hand somewhere. Location is great but I wouldn’t stay here again. Would look for an actual 4 star hotel.

Property generally good, needs a bit of TLC in parts. Paid extra for a sea view that was blocked by palm trees 🌴. Breakfast good but a bit chaotic.

Loved every bit of this hotel! The staff were attentive and the whole resort was very clean. Will be back next year!

The units are very clean and comfortable. The kitchen is set up perfect with all the dinnerware, pots, pans and appliances that you would require. We even had a juicer and we had the most delicious orange juice. The staff was always helpful and friendly. We would definitely stay again!

This is one of the best all inclusive hotels we've stayed at especially with the amazing entertainment staff!