Amish Country Waterpark Holidays

I appreciated the convenient shuttle.

Great today rooms was clean and the place was amazing I just wish they clean the pool every night

This is my favorite place to stay

Nice location. Great room. Clean. Quiet.

A few highlights about the property and then specifics, Scale from 1-10 (10 best) Location - 11 (ELEVEN) The best location by far. Room - 7.5 Deluxe King (hardly deluxe) -Small-ish and in need of updating, clogged shower (fixed) and not 100% clean. There was a bottle cap on the floor by the bed when we arrived and still there 2 days later. Someone is not cleaning properly. Door Staff - 3 - I opened the door more than acceptable at a Ritz -Carlton Reception - 8.5 - Friendly except for check out time. Did not even acknowledge us while on their computer. Lobby Bar and Restaurant - 4.5 - Lacks service levels and the Cesar salad was not edible. Time for a new F&B Manager, Chef, and new cuisine concept. Bathroom Commode - You better be small and thin. Just overall not a RITZ CARLTON experience.

Staff were friendly and helpful.

A super fine hotel with multiple restaurants. Rooms are on 6 floors starting on the 52nd floor. Quite amazing views. Restaurant ("SkyHigh") Is on the same level (60th Fl) as a reception area and has two bar areas plus dining seating with the same spectacular views. Nice jazz combo on the Monday night we stayed. The staff including the bell hop service at 5:15 in the morning were right on time and super helpful. I would say this is the nicest hotel in Philadelphia by far.