Wine Country Waterpark Holidays

When you first walk into the lobby, it’s very very humid and hot but as soon as we got into the room, it was blasting the air conditioner. It felt great. Everything else was great.

Perfect reasonably-price hotel to stay at during a Disneyland visit. There’s a convenient shuttle to travel to & from the park. Rooms are spacious.

Excellent property

Comfortable room. Nice pool. A little iffy on the service. Brought cocktails instead of mocktails and said it was a new menu and got confused. Could have been a bigger deal if we were pregnant or sober. For the price, I would have expected more attention to detail. Otherwise it was a good location to the beach and restaurants.

My husband and I stayed here while traveling for business, and we really enjoyed our stay. Everyone was very friendly, welcoming, and helpful throughout our visit. We had a great experience and would definitely stay here again!

The location, restaurant, and staff

I called hotel on Tueaday, Sep 8, becauseI could get there only early morning - Sep 13 by 7 am Knowing, that check in is 3 pm, I inquired, if hotel can accompdate me that early - as an exception The staff member said it won't be a problem- at which pointI asked to notate my file for this special request Upon arrival on Sep 13 by 7am, I found out, that they cannot give me a room, as it was promised. The door was locked and receptionist won't even let me inside to talk with her I had to talk being on the noisy street trying to understand her poor English. I asked about the courtesy of, at least, leaving my luggage at the hotel, which is customary for the hotels Answer was - " No" So there I was stock at 7 am in the morning, with luggage - no car -I was dropped at the hotel by friends,who couldn't stay I had to order Uber to get to my church, which was closed at that early time - with all my luggage and stay near church gate for 2 hours intil it was open - and I am 72 years old, so that experience, which would be difficult for younger people, was very hard on me I came back by 2 pm, still had tosit in the lobbyfor one hour, even though ny that time there should be a room cleaned already by that time Needless to say, when I was checked in and came to my room - it wasn't ready - the maid was still in it cleaning If the hotel is that strict with check in at 3 pm, then rooms s/b clean by 3 pm It is poor management - only one maid was working on the floor My day was totally ruined