Northeast Lake District Waterpark Holidays

I booked this hotel largely because the sauna overlooking Autostadt seemed like a great way to unwind after a day of sightseeing. Unfortunately, although I was told the sauna was open until 10:00 PM, it had not been turned on when I arrived at 8:30 PM. Calls to the front desk went unanswered, and the sole employee on duty was busy assisting a queue of arriving guests. While the room was clean and comfortable, the experience was disappointing because one of the hotel's key amenities was effectively unavailable. Travelers planning to use the wellness area may want to verify that it is operating before arrival. Also worth noting: there is no coffee maker in the room.

The Room was clean and comfortable, although I kept banging my head on some odd shelves in the bathroom near the bath/shower. The Spa room downstairs was fantastic. The staff were great.

When we arrived we were given a ticket to park the car in their own private car park, which was very helpful. The room was spacious and the amenities were well kept and clean. A very good location also, as it was placed in a beautiful part of Wernigerode but also only 10 minutes walk away from 2 of the Harz Railway stations and a mainline station. I would highly recommend this hotel.

Lovely hotel and location!

When we arrived we were given a ticket to park the car in their own private car park, which was very helpful. The room was spacious and the amenities were well kept and clean. A very good location also, as it was placed in a beautiful part of Wernigerode but also only 10 minutes walk away from 2 of the Harz Railway stations and a mainline station. I would highly recommend this hotel.