Western Brandenburg Waterpark Holidays

Staff were friendly, plenty of parking in underground car park. May be more helpful if this location was stated though. Shower leaked under the glass panel which would have annoyed me if stayed more than one night. Would prefer room to have a kettle.

Clean hotel with helpful staff. Bit of a walk to public transport or central Berlin.

Clean room, yummy breakfast, staff was nice

The only complain I have is the AC. The AC broke during the entire stay. This is not acceptable for a four star hotel since it is quite hot in end of June for Germany. Other than that, the room is large and clean. The bed is comfortable. The location is also good with plenty of transport options.

I love the property, everything was excellent

Pillow service was fantastic. Breakfast was great with a wide variety. The staff was friendly and recognized you within two days. There were some minor issues with the cleanliness of the room, probably due to the New Year’s busy period.

The room was extremely clean, comfortable and inviting. The hotel amenities such as the heated floors, digital thermostat, and a separate bathtub and shower gave the room a homey feel. There were refreshing complimentary bottles of water provided daily. In addition, the club lounge provided a great breakfast in the morning. Tea time was also a pleasant surprise that provided snacks, pastries, and beverages.

Very nice room, good location and wonderful staff. Water in the shower not warm enough..

Very welcoming staff through out my stay. Excellent & handy facilities on one floor. Room was clean comfortable.

Clean room. Helpful staff

Clean room, yummy breakfast, staff was nice

Excellent stay, the room was spotless, I really loved the combination of colours, had excellent sleep and, to my surprise , the bathroom offered both a bath tub and a shower, all the amenities , mini bar provided; Even though the hotel seemed to be pretty populated plus other events taking place (conferences etc ) there was a very quiet, relaxing atmosphere throuoght the hotel and the vast elegant lobby ; For the smokers : there is also an indoor smoking area called " Smoker s Lounge " Didn t try the breakfast but I m sure it was all good standard. Moreover, tram and train just steps away from the hotel plus pharmacies and a Rewe for different groceries, a petrol station just around the corner and even a Burger King for whoever fancies it. Seamless check in experience, same for check out, personnel very nice and welcoming will definitely stay again, as a matter of fact, I already know when I m coming back :)

Clean hotel with helpful staff. Bit of a walk to public transport or central Berlin.

Helpful and friendly staff, clean and nice room.