Africa Waterpark Holidays

My stay was awful. Had ALOT of problems with the reservation. We took a 4 hour car ride just to spend another hour at the check in due to problems on the hotels end about my stay. The front desk was not helpful at all after showing all the documentation we had for our reservation through Expedia. They rejected all of what we were explaining to them and told me there was nothing they could do (couldn't call any support team for help) Because of this issue, there was a VERY VERY high unexpected fee that we had to pay on top of the 800+ dollars we already paid for the hotel. It ruined my whole families first night at the hotel and our overall experience because of how costly it was and how unwilling the staff were to help us. The food was also terrible. Everything was bland, pasta flavourless, the fish was bad, and the Moroccan cuisine was not good. The buffet area was crowded with people and kids running around spilling drinks everywhere (so much chaos). My family got diarrhea on the second night there.

We all loved it! Great selection of slides, pools. It says they have 4 restaurants but really it was one restaurant that had buffet style breakfast, lunch and dinner, one restaurant that opens from 3 pm to 5 pm for crepes and hamburgers and one cafe with pastries and sandwiches. In general the slides could use some repainting. Staff can do better with cleaning up the common area around the main pool/main cafe since that’s where most guests hang out. Our room was big enough for 5 people. But honestly we were overall very pleased with the resort.

The venue was very nice in terms of location and space. The rooms are spacious and well equipped. The only bad experience we had was about the quality of guests, was bringing the excellent level of service to its lowest level. The hotel must consider avoiding offers to companies with lowest rate ever. It brought the level of service to the unexpected level as. The management should consider accepting more foreigners and Egyptian families. The staff were amazing and were doing their very best to please all of us since we were all coming from countries Across the oceans.

Mr Muhammad the manager , Chef Sayed , Chef Abdulrazek

El personal es muy amable, el hotel es hermoso y la comida es deliciosa. La playa es muy buena, además de que tenés scubaworld ahí en las instalaciones, con excelente personal.

El personal es muy amable, el hotel es hermoso y la comida es deliciosa. La playa es muy buena, además de que tenés scubaworld ahí en las instalaciones, con excelente personal.

The venue was very nice in terms of location and space. The rooms are spacious and well equipped. The only bad experience we had was about the quality of guests, was bringing the excellent level of service to its lowest level. The hotel must consider avoiding offers to companies with lowest rate ever. It brought the level of service to the unexpected level as. The management should consider accepting more foreigners and Egyptian families. The staff were amazing and were doing their very best to please all of us since we were all coming from countries Across the oceans.

Mr Muhammad the manager , Chef Sayed , Chef Abdulrazek

Mr Muhammad the manager , Chef Sayed , Chef Abdulrazek

We all loved it! Great selection of slides, pools. It says they have 4 restaurants but really it was one restaurant that had buffet style breakfast, lunch and dinner, one restaurant that opens from 3 pm to 5 pm for crepes and hamburgers and one cafe with pastries and sandwiches. In general the slides could use some repainting. Staff can do better with cleaning up the common area around the main pool/main cafe since that’s where most guests hang out. Our room was big enough for 5 people. But honestly we were overall very pleased with the resort.

My stay was awful. Had ALOT of problems with the reservation. We took a 4 hour car ride just to spend another hour at the check in due to problems on the hotels end about my stay. The front desk was not helpful at all after showing all the documentation we had for our reservation through Expedia. They rejected all of what we were explaining to them and told me there was nothing they could do (couldn't call any support team for help) Because of this issue, there was a VERY VERY high unexpected fee that we had to pay on top of the 800+ dollars we already paid for the hotel. It ruined my whole families first night at the hotel and our overall experience because of how costly it was and how unwilling the staff were to help us. The food was also terrible. Everything was bland, pasta flavourless, the fish was bad, and the Moroccan cuisine was not good. The buffet area was crowded with people and kids running around spilling drinks everywhere (so much chaos). My family got diarrhea on the second night there.

All the best hotel pool very good staff excellent food good room good

My stay was awful. Had ALOT of problems with the reservation. We took a 4 hour car ride just to spend another hour at the check in due to problems on the hotels end about my stay. The front desk was not helpful at all after showing all the documentation we had for our reservation through Expedia. They rejected all of what we were explaining to them and told me there was nothing they could do (couldn't call any support team for help) Because of this issue, there was a VERY VERY high unexpected fee that we had to pay on top of the 800+ dollars we already paid for the hotel. It ruined my whole families first night at the hotel and our overall experience because of how costly it was and how unwilling the staff were to help us. The food was also terrible. Everything was bland, pasta flavourless, the fish was bad, and the Moroccan cuisine was not good. The buffet area was crowded with people and kids running around spilling drinks everywhere (so much chaos). My family got diarrhea on the second night there.

El personal es muy amable, el hotel es hermoso y la comida es deliciosa. La playa es muy buena, además de que tenés scubaworld ahí en las instalaciones, con excelente personal.