Northwestern Atlanta Waterpark Holidays

This is my third stay at this hotel and I was surprised by the horrible experience this time. The room had roaches. I had to reach out to the staff 4 times on have someone from housekeeping to change the linens and towels and to empty the garbage cans. I call twice from the room and went to the front desk twice. I brought bug spray and sprayed the room myself. On the third day of my stay. I ended up placing the garbage in the hallway myself that afternoon.Someone finally came around 8 pm with towels. And I had to ask that person for toilet paper. They never changed the linens even though I asked. The only reason I stayed was because the located is only a block away from the university and I was moving my child into the dorm.

Rooms were spacious and clean - loved their indoor pool - super friendly staff

Staff

This is my third stay at this hotel and I was surprised by the horrible experience this time. The room had roaches. I had to reach out to the staff 4 times on have someone from housekeeping to change the linens and towels and to empty the garbage cans. I call twice from the room and went to the front desk twice. I brought bug spray and sprayed the room myself. On the third day of my stay. I ended up placing the garbage in the hallway myself that afternoon.Someone finally came around 8 pm with towels. And I had to ask that person for toilet paper. They never changed the linens even though I asked. The only reason I stayed was because the located is only a block away from the university and I was moving my child into the dorm.