Keramies Waterpark Holidays

Beautiful property and excellent staff. There was so much to love, but as others have mentioned

Our stay at this beachfront resort was nothing short of incredible — easily the best resort experience we’ve ever had. From the moment we arrived, everything exceeded our expectations. The beachfront location is absolutely breathtaking, with stunning views, peaceful surroundings, and the perfect atmosphere to relax and unwind. What truly made this place unforgettable was the exceptional staff and customer service. Every single team member was warm, welcoming, attentive, and genuinely cared about making our stay perfect. The breakfast each morning was fresh, delicious, and beautifully prepared — easily one of the highlights of our trip. A very special thank you to the owner, who went completely above and beyond for us. Due to our flight arriving late, we were stressed and worried about transportation and meals, but the owner personally arranged everything for us — including our taxi, meals after arrival, and even helped organize trips during our stay. That level of care and hospitality is incredibly rare and made us feel truly valued and taken care of. This resort delivers not only luxury and beauty, but heart. We left feeling like family and cannot recommend this place highly enough. If you are looking for a flawless beachfront getaway with world-class hospitality, this is the place to stay. We will absolutely be returning!

The location, room, staff, breakfast and condition of the entire hotel could not have been better. The fact that the shower is also a hamman was a real treat.

Beautiful property and excellent staff. There was so much to love, but as others have mentioned

All the staff are very friendly. Resort felt very safe and the dining experience was great. We're vegetarians and we never left feeling hungry. Slot has to be booked for the steam room and sauna. Which is great, as you're not then sitting awkwardly with strangers. Loved all the personal touches.

What a find. Tucked right in the heart of Chania's old port, this hotel manages to feel grand and intimate at the same time — the building itself is steeped in history and absolutely beautiful, and the rooms are just as stunning as the exterior promises. Every detail has been thought through, and yet nothing feels fussy or overdone. The staff are what truly made the stay unforgettable. From the moment we arrived, they made us feel completely at home — warm, attentive, and genuinely happy to help with anything. Breakfast was delicious, beautifully presented, and the perfect way to start each morning before stepping out into the port. Honestly, we couldn't find a single thing to complain about. The location is unbeatable, the property is breathtaking, and the hospitality is the kind you remember long after you've left. We're already dreaming of coming back.

Had a wonderful stay here as a solo female traveller. Breakfast was good. Staff friendly and helpful. The hotel was perfect for what I wanted, calm and relaxation. Will be going back for sure.

All the staff are very friendly. Resort felt very safe and the dining experience was great. We're vegetarians and we never left feeling hungry. Slot has to be booked for the steam room and sauna. Which is great, as you're not then sitting awkwardly with strangers. Loved all the personal touches.