Lappei Waterpark Holidays

Property had location close to beach and down town ,nice food options for breakfast and dinner, all in all very nice hotel i would not recommend for older people ,if you are put in one of upper bungalows the stairs will kill you ,

The rooms and property exceeded my expectations. Well maintained and beautifully appointed. The staff couldn't have been more welcoming and friendly. The property is on the hillside giving gorgeous views. I was nervous about dragging my suitcase up the hill but I was met in the parking area and everything was taken care of for me proactively. They have a lovely bar/restaurant area with a good selection of food and wine. You can't go wrong booking this wonderful property.

The AC did not work the first day we were there, not very happy about that. But overall the hotel is amazing.

A very good hotel with great staff. It looks tired but overall the experience was great!

Beautiful Hotel in a Great Location, But Some Details Let It Down We recently stayed at Castello Boutique Suites in Sissi, Crete to celebrate our anniversary, and overall, we had a very good holiday. The hotel made a wonderful gesture by upgrading us to a larger suite with a private side pool, which felt so special and really set the tone for our stay. The suite itself was stylish and comfortable, the breakfast was excellent every morning, and the staff were consistently warm, welcoming, and genuinely kind. The location couldn’t be better — just a 2-minute walk from the charming port of Sissi, with plenty of tavernas and shops nearby. That said, as this is marketed as a five-star hotel, we were a little disappointed by some details. Positives: – Thoughtful anniversary upgrade to a suite with private pool. – Beautiful, modern, and spacious room. – Fantastic location (2 minutes from Sissi port). – Excellent breakfast with plenty of choice and quality. – Friendly, professional, and welcoming staff. – Relaxed, peaceful atmosphere throughout. Negatives: – Private pool jets and lights didn’t work; nothing was fixed during our stay. – Pool needed topping up and sides had algae. – No towel hooks in the bathroom; “do not disturb” system broken. – Daily housekeeping, but balcony wasn’t cleaned in 8 nights. – Cups and glasses not refreshed — had to wash them ourselves. No blinds/curtains: poolside window let in sun at 5am, back window was lit at night, affecting sleep and

A very good hotel with great staff. It looks tired but overall the experience was great!

The AC did not work the first day we were there, not very happy about that. But overall the hotel is amazing.

Beautiful Hotel in a Great Location, But Some Details Let It Down We recently stayed at Castello Boutique Suites in Sissi, Crete to celebrate our anniversary, and overall, we had a very good holiday. The hotel made a wonderful gesture by upgrading us to a larger suite with a private side pool, which felt so special and really set the tone for our stay. The suite itself was stylish and comfortable, the breakfast was excellent every morning, and the staff were consistently warm, welcoming, and genuinely kind. The location couldn’t be better — just a 2-minute walk from the charming port of Sissi, with plenty of tavernas and shops nearby. That said, as this is marketed as a five-star hotel, we were a little disappointed by some details. Positives: – Thoughtful anniversary upgrade to a suite with private pool. – Beautiful, modern, and spacious room. – Fantastic location (2 minutes from Sissi port). – Excellent breakfast with plenty of choice and quality. – Friendly, professional, and welcoming staff. – Relaxed, peaceful atmosphere throughout. Negatives: – Private pool jets and lights didn’t work; nothing was fixed during our stay. – Pool needed topping up and sides had algae. – No towel hooks in the bathroom; “do not disturb” system broken. – Daily housekeeping, but balcony wasn’t cleaned in 8 nights. – Cups and glasses not refreshed — had to wash them ourselves. No blinds/curtains: poolside window let in sun at 5am, back window was lit at night, affecting sleep and

Super place, great staff

The pools were great! The store is wonderful and has all of the necessities and more. The beach is incredible as well! If you choose to go off and explore, there are rental cars and buses very near! The staff is so kind and helpful. We really enjoyed how we were treated by the staff! Things we think need to be improved: Limited kids club hours and it’s not very exciting for children as they often stay in and colour/paint. But the staff is lovely. The turnover in the dining room is slow and some food service is very inefficient. I do think this is partly due to people not knowing how to tidy up after themselves and/or grab more than they need.

Property had location close to beach and down town ,nice food options for breakfast and dinner, all in all very nice hotel i would not recommend for older people ,if you are put in one of upper bungalows the stairs will kill you ,

Great food, especially the dessert tarts. Snack bar and bar excellent. Would highly recommend the room with private pool

The rooms and property exceeded my expectations. Well maintained and beautifully appointed. The staff couldn't have been more welcoming and friendly. The property is on the hillside giving gorgeous views. I was nervous about dragging my suitcase up the hill but I was met in the parking area and everything was taken care of for me proactively. They have a lovely bar/restaurant area with a good selection of food and wine. You can't go wrong booking this wonderful property.

Super place, great staff