Nuns' Island Waterpark Holidays

Nice staff, beautiful hotel, rooms are a bit on the small side but still more than fine. We will be back!

Very modern and great location. Friendly staff. Enjoyed our stay a lot. Pool was also a bonus, kids loved it. Highly recommended.

Chez Swann is in a great location to explore Montreal . Parking is under the hotel next door which is convenient but does require moving luggage through their lobby and down a flight of stairs . The staff are very helpful. The room was a little tired . Gouged wooden floor , no toilet paper holder and weird steps from bathroom to bed which we were not expecting . Not great for walking at night . The breakfast was disappointing. No fresh fruit , packaged pastries, bad coffee, no eggs. We went out the second day to the restaurant down the street for breakfast. For the price I think they could do better .

Excellent location, super lovely room. Tip: there is parking nearby, but it does not belong to the hotel and is around 60$ a day, but it is monitored 24/hr, which is a bonus.

Everything was great- except for the unpleasant and unhelpful person at check-in. If she doesn't like her job- she should try something else. We are doing you a favor staying there; it is not the other way around. The person who replaced her later that day was completely professional and pleasant.

I have to mention Louis, breakfast server in the bar area. I will just say our second morning of breakfast with Louis was a complete turn around from the first day of our stay. Louis got our day started with coffee and bread choices (which was not offered prior) and an attitude just friendly enough to feel he enjoyed what he was doing. I believe he is a real asset for Sofitel.

Good size rooms. Well located. Beautiful decor.

Likes: cleanliness, courteous staff, decor, location, amenities Dislikes: tight parking garage/parking spaces, don't bring your Cyber Truck with you and you'll be fine