Shoshone Plains Waterpark Holidays

We enjoyed our stay. Full of families and pets with a huge courtyard in the middle of the property with live music, line dancing class, outdoor service bar, firepits with smores, kids playing.. I can't wait to bring my grandkids back there.

The Hotel has a sister restaurant across the street. We had the hotel book reservations for us. The restaurant had no record of the reservations and would not seat us. We booked for a different time with the restaurant. They did not honor those reservations either. Not sure if this is the restaurant’s fault or the hotel’s but they should work better together. TV/cable was awful. We wanted to watch World Cup and the 250th 4th of July events. It kept buffering to a point it was useless. We were unaware that the full breakfast came with our room until our last day. This could have been communicated better. Hotel is great and very convenient. The morning staff did a wonderful job. Hotel was very clean. If they tweak a few things they will be great.

Hotel Jackson was ideally located in the center of Jackson, easy walking to restaurants and sites. Lux appointments throughout the property and staff was very friendly and helpful. Amenities (gym, spa) were very nice as well - highly recommend if you're looking for a 5 star in downtown area.

This place was just old needs updating very bad

Great staff and service.

Favorite of place we stayed of the trip

Our grandson age 9!enjoyed the pool with the slide immensely. Having the restaurant with such great food attached was a very big plus

The property was exactly as described, very clean, well organized, and had everything we needed.

This is a great property to stay at if you are spending a couple of nights. Kitchen was great, Cooked a couple of simple meals. Couple of negatives., the steep stairs and the laundry dryer's air filter was awfully dirty. I don't just mean the lint was not removed. The mesh in the filter is black from dirt and should be was out with soap and water to make it look clean. But overall we would recommend to others.

We enjoyed our stay. Full of families and pets with a huge courtyard in the middle of the property with live music, line dancing class, outdoor service bar, firepits with smores, kids playing.. I can't wait to bring my grandkids back there.

This place was just old needs updating very bad

Hotel Jackson was ideally located in the center of Jackson, easy walking to restaurants and sites. Lux appointments throughout the property and staff was very friendly and helpful. Amenities (gym, spa) were very nice as well - highly recommend if you're looking for a 5 star in downtown area.