Inland Empire Waterpark Holidays

Bathroom extremely small

The hotel is conveniently located. We had great access to all the areas we wanted to visit. The room was wonderful. We had the view promised and the bed was comfortable. We had the breakfast each morning. There was a buffet or menu option. Both were good. We also ate dinner in the restaurant. Nice bar. All staff was wonderful and they all worked as a team. We saw the same faces each day and it was welcoming. We will definitely stay here again.

Charles at the front desk was professional, pleasant, and extremely knowledgeable and informative. He is an asset to the hotel

Staff were unhelpful, rude. Did not live up to expectations. Couldn’t use facilities because of corporate conferences taking place. Couldn’t use balcony as room was overlooking conference bar.

I had heard lovely reviews of this place, especially if you're seeing a show at Shoreline Amphitheater. I agree with the recommendations. It is close to the venue with an easy walk, the amenities are nice, and the place is incredibly clean. The only reason I wouldn't give it a perfect score is because upon arriving and checking in, I noticed other guests being given a complimentary beverage of either champagne/sparkling wine, or a beer. Myself and the other guests are all over 21, and I even presented my ID during the check-in process, but none of us were offered this amenity, seemingly due to being assumed "too-young." I understand maybe questioning us and asking for our IDs, but to not be offered anything at all made us feel a bit bummed out at how we were being seen and treated differently than the other guests.

Bathroom extremely small

Bathroom extremely small

Staff was very helpful - allowed early check in, late check out, helped us borrow the 2 bikes that they had on property. Good location, very walkable. Our room was larger than expected with a nice big shower. Like that there was a bar in the lobby when I wanted to meet a friend also in town