Central Los Angeles Waterpark Holidays

The hotel staff was very friendly and nice. They were helpful when I had any questions, or requests. My biggest let down was with our room getting cleaned. We checked in Sunday night and checked out Wednesday morning. Our room did not get cleaned one time. We were gone a majority of the day, and feel there was ample time to have had the room cleaned on both Monday and Tuesday.

This is a beautiful upscale traditional hotel, with expansive gardens, landscaping and resort feel. Located in a quiet upscale residential neighborhood, it's just three minute or so drive to local shopping, museums (the Huntington, Norton Simon etc.) and other entertainment. The hotel offers several restaurants, including afternoon tea and a lively Bar (the Tap Room) with live music. Staff was friendly and professional. Would definitely return when staying in Pasadena and/or the LA area.

If you ever have the opportunity to stay here, I would highly recommend it. Everyone was helpful, kind, and went the extra mile. Beautiful property, wonderful food, and within walking distance of fun and exciting restaurants, shopping, and events!

Front desk staff wasn’t the friendliest. AC unit wasn’t working properly, and a balcony chair was missing.

Heaven in SoCal - incredible staff - just an amazing all-inclusive resort that is family friendly and perfectly located.

This is a beautiful upscale traditional hotel, with expansive gardens, landscaping and resort feel. Located in a quiet upscale residential neighborhood, it's just three minute or so drive to local shopping, museums (the Huntington, Norton Simon etc.) and other entertainment. The hotel offers several restaurants, including afternoon tea and a lively Bar (the Tap Room) with live music. Staff was friendly and professional. Would definitely return when staying in Pasadena and/or the LA area.

If you ever have the opportunity to stay here, I would highly recommend it. Everyone was helpful, kind, and went the extra mile. Beautiful property, wonderful food, and within walking distance of fun and exciting restaurants, shopping, and events!

Amazing location, beautiful views of the ocean, plenty of green landscape m, trees, and relaxation spots for winding down. Excellent food located on property, and staff were all friendly and helpful. The bathroom could use an update, but the positive ls far outweigh the bathroom decor. We will be back at the Fairmont SM.

We had an amazing stay! The property is beautiful and relaxing, and the staff provided everything we needed and their customer service is top notch!

I highly recommend this place anytime you in los angeles

The hotel staff was very friendly and nice. They were helpful when I had any questions, or requests. My biggest let down was with our room getting cleaned. We checked in Sunday night and checked out Wednesday morning. Our room did not get cleaned one time. We were gone a majority of the day, and feel there was ample time to have had the room cleaned on both Monday and Tuesday.

Beautiful room, amazing robe in the room! No onsite food options, but food within walking distance.