Hanko Waterpark Holidays

The grounds and the setting are extremely well thought out and welcoming. I knew to expect issues, as when I called to confirm our massages, I was advised they were never booked into the system and there was no appointments left that day. No apologies - that's just the way things are. We arrived early and were told we needed to wait until 3pm to checkin- no issues - but it was obvious we were seniors. We were then told, our room was on the 3rd floor and we needed to walk and carry our luggage there. Why - there were vacant rooms on the other side of the hotel where the elevator was working. I found the check-in person would not reason with me - ie your room is over there. It's too bad, this person was on the front desk and left this impression. It's a lovely property and has so much to offer

Good restaurants nearby and supermarket. Bed was very soft. Well equipped kitchen some cups were chipped. Some noise from bin area in middle of the night.

Luxury spa near Oslo

Clean room, beautiful vibe in the common areas. Very helpful staff who even loaned us towels to take to the sauna! Will recommend!

Great location for a getaway out of the city center, but transportation is an issue for tourists, and food choices are non-existent. The hotel serves the same food the entire week. When booking Expedia wrongly mentioned it was close to the city center

Outstanding hotel. The dinning options were excellent for someone who eats gluten free.

Great location within walking distance to museums and restaurants. Staff were professional and very accommodating. Breakfast was impeccable.

Excellent in every aspect.

The grounds and the setting are extremely well thought out and welcoming. I knew to expect issues, as when I called to confirm our massages, I was advised they were never booked into the system and there was no appointments left that day. No apologies - that's just the way things are. We arrived early and were told we needed to wait until 3pm to checkin- no issues - but it was obvious we were seniors. We were then told, our room was on the 3rd floor and we needed to walk and carry our luggage there. Why - there were vacant rooms on the other side of the hotel where the elevator was working. I found the check-in person would not reason with me - ie your room is over there. It's too bad, this person was on the front desk and left this impression. It's a lovely property and has so much to offer

Good restaurants nearby and supermarket. Bed was very soft. Well equipped kitchen some cups were chipped. Some noise from bin area in middle of the night.

Luxury spa near Oslo

Excellent location with prompt virtual service. Easy to check in and luggage storage was so handy. Our bedding was stained and our room was missing sheets but it was quickly amended. Would stay in this convenient and comfortable location again.

Good restaurants nearby and supermarket. Bed was very soft. Well equipped kitchen some cups were chipped. Some noise from bin area in middle of the night.

Clean room, beautiful vibe in the common areas. Very helpful staff who even loaned us towels to take to the sauna! Will recommend!