Wester Ross Waterpark Holidays

Great location in the heart of Fort Augustus but also set in it's own substantial grounds making it a quiet and tranquil location. The apartment was well equipped, warm and comfortable. Access to the facilities (swimming pool, gym, tennis etc), was well organized, and all were conveniently located. Fort Augustus itself is set in a beautiful location with plenty of amenities close by. Would definitely return when the opportunity arises.

The front desk had a miscommunication as to how to get to the hotel around a closed road crash which cost us 1.5 hours of driving and not being able to get there. We asked for a partial refund and they were unhelpful. It ultimately was a misunderstanding of which direction we were coming from and which road block we were needing to get around I found dealing with them after the fact very not compassionate even if they couldn’t offer a refund, making it feel entirely like my fault for not being willing to drive 2.5 more hours on the 154 mile detour that was there saying I was the only guest not to make it. A great way to make someone want to return! Make them feel bad about it.

great property walking distance to shops and restaurants. great views

Since the new management team has taken over its night and day. They are so friendly and helpful and they will actually make a latte in the morning.

Great

only complaints were water pressure was poor in the shower and it took a long time to get hot, but the room was clean comfortable and very nice. Breakfast was great Other minor complaint was it was about a 10 minute walk into town. Overall I would go back in a heartbeat

Everything was exceptional. The hospitality from Graham and Sheena was second to none. We got lost our first night out and after a quick call, Graham got us back on track and was actually on his way out to find us when we turned up the drive! That is the level of hospitality provided. Breakfast was delectable! Fresh, buttery croissants, creamy eggs, tasty haggis, sweet fried tomatoes and the tenderest bacon! The beds were so comfortable and the pillows so fluffy!!! The Walker shortbread in the room just cinches the entire package!!! Blervie House is the go too destination during your stay in Scotland!!! Truly wonderful place and amazing hosts. 🥰😍❤️

The staff were very nice and helpful. It was very family and dog friendly and I will definitely return. Lots of things to do and a very nice location.

Like other reviewers have said, this hotel could do with some serious love and refurbishments but otherwise it’s a perfectly nice place to stay. Beds were comfy. And kids loved the pool and playground. The hotel itself looks a little like a prison but if you can get past that then it’s fine. Fire alarm went off one day when I was battling a migraine and ended up being a false alarm which was a bit annoying. They also don’t offer daily room servicing unless you ask and even then they only dump clean towels in your room.

Wonderfully hospitable.

Great location in the heart of Fort Augustus but also set in it's own substantial grounds making it a quiet and tranquil location. The apartment was well equipped, warm and comfortable. Access to the facilities (swimming pool, gym, tennis etc), was well organized, and all were conveniently located. Fort Augustus itself is set in a beautiful location with plenty of amenities close by. Would definitely return when the opportunity arises.

The Ambassador Hotel is beautiful and the staff was extremely friendly and professional! The hotel is in a lovely locations, the rooms are all unique and have lovely views, comfortable beds, and luxury bedding. The restaurant is top notch!!!

The staff were exceptionally nice. The room was clean. Plenty 9f parking. Breakfast was good. But the evening meals were expensive and not as good as I would expect given how much they cost. We had our last meal there and as I'm a vegetarian, I'm limited anyway. They could not adjust I was told as the meals came ready made - so microwave food for £15 to £20. I ended up getting soup.