Hel Peninsula Waterpark Holidays

This hotel clearly had its prime some time ago and is now due for a refurbishment. It is clean, I’ll give it that. The staff are fantastic, and the food is as good as ever - but while it used to impress a few years ago, it now feels quite outdated. The heating/air conditioning system is old and barely works, making the room stuffy and weird temp. The amenities are well maintained and clean, but the old carpet had a strong smell of cleaning chemicals making stuffiness even worse. We only stayed one night, but for a longer stay we would have definitely asked to move rooms - we both woke up feeling congested, puffed with what seemed like an allergic reaction. For the price, you would expect a higher standard, especially considering how quickly Gdańsk is developing and improving. If Qubus doesn’t invest in updates, it risks falling even further behind the competition.

I recommend this property, I will be back sure

Excellent stay, room was very clean and attended to everyday. Mini fridge and free water and coffee/tea refilled everyday. Air conditioned but windows opened too for fresh air. Walkable to all major sites. Would stay here again.

I travel a lot, and I never left a one-star for the property, because even if there were minor issues, overall I loved my stay. This time was different. Like, shockingly, especially since the accommodation was advertised as luxury. Let's start with the obvious problem - NO WINDOW in the room. Like at all. It was classed as a standard room in a 'Luxury' accommodation. It sounds like a substandard to me. Oh, and no escape plan either. If you read there was a fire extinguisher in the room, you'd find it's only on paper, as there wasn't one in the room. No refrigerator either, but the 'luxury' was there - the sleepers were real, and two bottles of water. Now this wasn't all; the toilet didn't work either. And apparently, it was serviced often, but nobody could come and have a look until our departure day, so we were stuck using a restaurant toilet in the corridor. And then the last straw on the following day, that finally made me do a booking in the nearby Radisson hotel, may I say for two/thirds of the price, there was no hot water when I wanted to take a shower after a very long day. And the staff help - we're sorry for the inconvenience, but maybe you're using the shower wrong. No, I wasn't; it worked the night before. And the following morning. I bet they either ran out of water or were switching off the hot water after hours but were not willing to say it. Please stay away if you want to have a lovely time; instead of worrying, you'll be trapped without a way to escape.

Wir hatten einen wunderbaren Aufenthalt in diesem kleinen, familiär geführten Hotel in Sopot. Die Lage ist hervorragend, nur wenige Schritte vom Strand entfernt, sehr zentral gelegen und die Seebrücke ist bequem zu Fuß erreichbar. Besonders begeistert hat uns das Frühstück. Die Auswahl war hochwertig und abwechslungsreich, zudem konnten frisch zubereitete Speisen wie Shakshuka, Rührei oder Pfannkuchen bestellt werden. Die Qualität der Speisen war durchweg ausgezeichnet. Das gesamte Personal war äußerst freundlich, hilfsbereit und sehr gut geschult. Man fühlte sich jederzeit willkommen und bestens betreut. Ein tolles Extra waren die kostenlosen Strandutensilien wie Klappstühle, Decken und Windschutz. Außerdem konnten wir für drei Stunden kostenlos Fahrräder ausleihen und die wunderschöne Strandpromenade entlangfahren. Der Spa-Bereich ist zwar eher klein, dafür aber sehr sauber und gepflegt. Die Nutzung musste an der Rezeption reserviert werden, wobei täglich eine Stunde kostenfrei zur Verfügung stand. Besonders positiv fiel uns auf, dass der Bereich nach jedem Besuch gründlich gereinigt wurde. Auch die ruhige Atmosphäre des Hotels hat uns sehr gefallen. Trotz der zentralen Lage war es angenehm leise und erholsam. Wir hatten die Family Suite gebucht. Ein kleiner Nachteil war, dass sich das Fenster im Kinderzimmer nicht öffnen ließ.

I like everything!

This hotel clearly had its prime some time ago and is now due for a refurbishment. It is clean, I’ll give it that. The staff are fantastic, and the food is as good as ever - but while it used to impress a few years ago, it now feels quite outdated. The heating/air conditioning system is old and barely works, making the room stuffy and weird temp. The amenities are well maintained and clean, but the old carpet had a strong smell of cleaning chemicals making stuffiness even worse. We only stayed one night, but for a longer stay we would have definitely asked to move rooms - we both woke up feeling congested, puffed with what seemed like an allergic reaction. For the price, you would expect a higher standard, especially considering how quickly Gdańsk is developing and improving. If Qubus doesn’t invest in updates, it risks falling even further behind the competition.

I recommend this property, I will be back sure

The property has many amenities for long term residents also making it convent for doing laundry and having pastime activities at night. The area is right off the 8 and 9 streetcar lines making it convent to get to the city center. The only pitfall was the confusing check-in process and mergers of staff being very hard to contact. Otherwise, good value for money.

Nice place to stay and convenient to Old Town.

Excellent location, very clean and friendly staff.