Vallnord Waterpark Holidays

The hotel is pretty. A big problem during my stay was that the hotel advertised as keeping the outdoor pool open till 28 September, but they closed the pool on 21 September (which was disappointing as it was 30 degree sunshine everyday) and one of the staff members was quite rude in her approach. They admitted the hotel advertised incorrectly but offered me no compensation or rectification. It meant no guests staying this week could sit around the pool because they decided to change their terms and close the pool and the pool area. It left a sour taste and the approach of one hotel member was unprofessional and confrontational.

Dog friendly provided bed, bowls and a toy gift for our dog, though dog not allowed in breakfast room or restaurant Spa facilities a touch expensive which includes the pool Breakfast spread really good but hot food looked a bit greasy and fried eggs had been out for a while even at 0730

The hotel is very close to Sagrada Familia, and in some rooms you can see it from the window. Staff is helpful.

Our 4 day stay was overall a good one. It was a great location, with plenty to see, shop, and eat nearby. Our room faced the inside courtyard, fortunately, and was therefore pretty quiet. I was a bit concerned for the street noise, but we lucked out. The beds were comfortable and the bathroom was modern. There were some quirks that would've made our stay a bit nicer. 1. The shower door leaked very badly, making the floor by the sink constantly wet and with a very wet bath mat. At one point, the hotel said they had run out of replacement towels for the floor, which I assumed was due to similar issues in other rooms. Our friends in another room said they didn't have the issue though, but struggled a bit to open the shower door when it was closed too tightly. 2. Very limited usable outlets for someone not from the EU that needs to use a travel plug adapter. If you need one, it was hard to find an outlet that would allow the bulky size. I was able to get two outlets in an okay location to work though. 3. The window covering is a large, thick wooden panel that expands to completely darken the room. It was a little cumbersome to move things around sometimes to open/close. Regular curtains would've been far simpler. Otherwise, it was a nice stay and I'd consider it again. The staff were very friendly and spoke English very well.

Our 4 day stay was overall a good one. It was a great location, with plenty to see, shop, and eat nearby. Our room faced the inside courtyard, fortunately, and was therefore pretty quiet. I was a bit concerned for the street noise, but we lucked out. The beds were comfortable and the bathroom was modern. There were some quirks that would've made our stay a bit nicer. 1. The shower door leaked very badly, making the floor by the sink constantly wet and with a very wet bath mat. At one point, the hotel said they had run out of replacement towels for the floor, which I assumed was due to similar issues in other rooms. Our friends in another room said they didn't have the issue though, but struggled a bit to open the shower door when it was closed too tightly. 2. Very limited usable outlets for someone not from the EU that needs to use a travel plug adapter. If you need one, it was hard to find an outlet that would allow the bulky size. I was able to get two outlets in an okay location to work though. 3. The window covering is a large, thick wooden panel that expands to completely darken the room. It was a little cumbersome to move things around sometimes to open/close. Regular curtains would've been far simpler. Otherwise, it was a nice stay and I'd consider it again. The staff were very friendly and spoke English very well.

Dog friendly provided bed, bowls and a toy gift for our dog, though dog not allowed in breakfast room or restaurant Spa facilities a touch expensive which includes the pool Breakfast spread really good but hot food looked a bit greasy and fried eggs had been out for a while even at 0730