Greater Antilles Waterpark Holidays

The transporte AirPort to resort is too expensive for the price we paid could be include by resort. The resort sent me a link to get the transport round trip airport resort for $98.00 US dollars, private transport was $28.00 by 5 people. In general we passed very good time.

Great place to stay

My room was clean .. housekeeping was ok.. not extremely helpful. The staff some were nice others were not as pleasant. The lights in my room and my daughter's room kept going out..when I asked maintenance they said it was motion sensor, however we were moving.. It went out as I was ironing (very dangerous) and as I was taking a shower even when I was about to walk out. I complained again and nothing was done only we are so sorry. Went to a restaurant for dinner and the chair handle was already broken.. I hurt my wrist. They just moved the chair to the side, how will the next person know its broken. My mom is elderly and has a difficult time with the stairs.. there is no elevators and its alot of walking or waiting for a pick up. It is a beautiful property and need maintenance in some places nothing is around there if you want to go off resort. The drinks are terrible and the food is bland but I just didn't enjoy the staff it was a hit or miss they often were very defensive and then said sorry. The SPA however was wonderful that is the only reason I would ever go back.Kristle at the front was extremely helpful. It was a total of 30 family members and some of us gotten sick not sure if it was food but they were in the bathroom for 3 days of our 6night stay. NO I cannot recommend or return. Too many All Inclusive options to go back. It was one thing after another.if you go The buffet is better. Sports Bar is good as well. It is kid friendly, Service just could be better.

The transporte AirPort to resort is too expensive for the price we paid could be include by resort. The resort sent me a link to get the transport round trip airport resort for $98.00 US dollars, private transport was $28.00 by 5 people. In general we passed very good time.

Great place to stay

My room was clean .. housekeeping was ok.. not extremely helpful. The staff some were nice others were not as pleasant. The lights in my room and my daughter's room kept going out..when I asked maintenance they said it was motion sensor, however we were moving.. It went out as I was ironing (very dangerous) and as I was taking a shower even when I was about to walk out. I complained again and nothing was done only we are so sorry. Went to a restaurant for dinner and the chair handle was already broken.. I hurt my wrist. They just moved the chair to the side, how will the next person know its broken. My mom is elderly and has a difficult time with the stairs.. there is no elevators and its alot of walking or waiting for a pick up. It is a beautiful property and need maintenance in some places nothing is around there if you want to go off resort. The drinks are terrible and the food is bland but I just didn't enjoy the staff it was a hit or miss they often were very defensive and then said sorry. The SPA however was wonderful that is the only reason I would ever go back.Kristle at the front was extremely helpful. It was a total of 30 family members and some of us gotten sick not sure if it was food but they were in the bathroom for 3 days of our 6night stay. NO I cannot recommend or return. Too many All Inclusive options to go back. It was one thing after another.if you go The buffet is better. Sports Bar is good as well. It is kid friendly, Service just could be better.

Great place to stay

My room was clean .. housekeeping was ok.. not extremely helpful. The staff some were nice others were not as pleasant. The lights in my room and my daughter's room kept going out..when I asked maintenance they said it was motion sensor, however we were moving.. It went out as I was ironing (very dangerous) and as I was taking a shower even when I was about to walk out. I complained again and nothing was done only we are so sorry. Went to a restaurant for dinner and the chair handle was already broken.. I hurt my wrist. They just moved the chair to the side, how will the next person know its broken. My mom is elderly and has a difficult time with the stairs.. there is no elevators and its alot of walking or waiting for a pick up. It is a beautiful property and need maintenance in some places nothing is around there if you want to go off resort. The drinks are terrible and the food is bland but I just didn't enjoy the staff it was a hit or miss they often were very defensive and then said sorry. The SPA however was wonderful that is the only reason I would ever go back.Kristle at the front was extremely helpful. It was a total of 30 family members and some of us gotten sick not sure if it was food but they were in the bathroom for 3 days of our 6night stay. NO I cannot recommend or return. Too many All Inclusive options to go back. It was one thing after another.if you go The buffet is better. Sports Bar is good as well. It is kid friendly, Service just could be better.

My room was clean .. housekeeping was ok.. not extremely helpful. The staff some were nice others were not as pleasant. The lights in my room and my daughter's room kept going out..when I asked maintenance they said it was motion sensor, however we were moving.. It went out as I was ironing (very dangerous) and as I was taking a shower even when I was about to walk out. I complained again and nothing was done only we are so sorry. Went to a restaurant for dinner and the chair handle was already broken.. I hurt my wrist. They just moved the chair to the side, how will the next person know its broken. My mom is elderly and has a difficult time with the stairs.. there is no elevators and its alot of walking or waiting for a pick up. It is a beautiful property and need maintenance in some places nothing is around there if you want to go off resort. The drinks are terrible and the food is bland but I just didn't enjoy the staff it was a hit or miss they often were very defensive and then said sorry. The SPA however was wonderful that is the only reason I would ever go back.Kristle at the front was extremely helpful. It was a total of 30 family members and some of us gotten sick not sure if it was food but they were in the bathroom for 3 days of our 6night stay. NO I cannot recommend or return. Too many All Inclusive options to go back. It was one thing after another.if you go The buffet is better. Sports Bar is good as well. It is kid friendly, Service just could be better.

Great place to stay