Saint Helen's Island Waterpark Holidays

Sheets were like and paper. Room wasn't ready. Terrible communication. Do not stay here.

Pas de stationnement, pas de moyen de rejoindre l’hébergement, j’ai écrit plusieurs messages sans réponse. Un courriel m’a été transmis 5 heures avant 16h avec les instructions. Messages automatiques seulement. J’ai appelé au téléphone à plusieurs reprises et aucune réponse… Finalement, l’appartement était très bien mais beaucoup de stress inutile.

Seamless check in at this spacious property in a hip section of Montreal. It was like being in French speaking Brooklyn.

AC wasn't working well enough to cool the unit. It was terribly hot to sleep at night. I was offered a small fan to use, which was nice, but considering the money I spent to be there, it was frustrating to not get a good night’s sleep. The building is awesome; I was on the 14th floor with access to a pool and gym - that was also awesome. I complained a few times, and while I was heard, no action was taken to fix the issue. I checked out a day early to find another hotel to get at least one good night of sleep in Montreal.

The room was clean and had everything we needed for a comfortable stay. The location was excellent. It was right by the water and surrounded by restaurants, shops, and public transportation.

Room, food and staff were fantastic

L'accueil et la gentillesse du personnel ont été exceptionnel!