Asia Spa Holidays

We loved our stay at this hotel. Loved the Japanese theme. The staff were lovely, the breakfast was very good, lots of choice. Location great Can't fault it

We enjoyed our stay. The staff were very friendly and helpful. The property is very clean. They did our clothes/laundry within a few hours. We weren't right by the tourist area of Siem Reap but taking a Grab is quick and cheap.

Great hotel and even better staff. Very helpful, extremely polite and professional. Breakfast was amazing every morning. The AC worked perfectly. Room, linens and toiletries were on point. Highly recommend.

This hotel truly makes every guest feel as if they are really welcome and important. It is the best breakfast buffet. Spa services, full gym, nice pool, and calm aesthetically pleasing surroundings make for a very pleasant stay.

Very nice hotel providing excellent value. Only thing less than perfect was the restaurant

Very nice hotel providing excellent value. Only thing less than perfect was the restaurant

This hotel truly makes every guest feel as if they are really welcome and important. It is the best breakfast buffet. Spa services, full gym, nice pool, and calm aesthetically pleasing surroundings make for a very pleasant stay.

We loved our stay at this hotel. Loved the Japanese theme. The staff were lovely, the breakfast was very good, lots of choice. Location great Can't fault it

Great location! Qmazing, modern rooms!

Nice spacious rooms, fantastic breakfast, great pool area and restaurant, very friendly welcoming staff.

This was an extremely disappointing experience, especially because we were traveling with our young child. This hotel is advertised as a non-smoking hotel, yet when we first entered our room, there was a very strong marijuana smell. We immediately reported it to the hotel and asked to change rooms. The hotel moved us to another room, but unbelievably, the second room smelled strongly of cigarette smoke. At that point, we were exhausted and extremely frustrated. We were traveling with our child and simply wanted a clean, smoke-free room where we could sleep. Instead, we had to deal with marijuana odor in the first room and cigarette smoke in the second room. We ended up not sleeping at all that night. We also spoke directly with the manager. What was even more disappointing was the manager’s response. Instead of properly addressing what happened or offering an appropriate solution, we were simply told that they could upgrade our room if we stayed again in the future. That is not an acceptable response. Why should we have to return to this hotel in the future to receive an upgrade when we were already dealing with an unacceptable situation during our current stay? A hotel that claims to be non-smoking should not have guests dealing with marijuana and cigarette odors in multiple rooms. This was especially unacceptable with a young child staying with us. The entire experience was exhausting and ruined our night. The management’s response only made the situation more frust