Captree Island Ski Holidays

Do not miss the spa! Wonderful facial!! The on-site restaurants are wonderful. Though I often skip breakfast, the avocado toast and French toast with berries were great. (Not to mention the lovely, friendly staff!). Don’t miss the little coffee shop. 😎

Check in is 4pm. I couldn't use my resort pass for beach. I got there late. I was almost run over by a bike near hotel and husband threatened by her boyfriend when I said why are you riding on side walk? My 2nd key card didn't work. 2nd day my room was not cleaned. I called front desk to hear I have to tell them I want my room cleaned since they are over booked. My room was freezing. We kept raising temp and it didn't help. There is a thin blanket on bed. Thank God I had a sweater with me to keep a little warmer. An alarm in a nearby room went off around 830am and woke us up. On checking out I told day manager my concerns. I was told nothing could be done since I booked with expedia. I had no recourse and I was dismissed. The day before I asked for 1pm check out and I was called next day why didn't I check out at 11am? Atleast the night manager was nice and told us we could check out at a later time for $50 fee. This is the 2nd stay there and the 1st exp was not great either.

i loved the balcony space and area

We were not happy to find out that there was no bar (no license yet), no outside patio and the restaurant was very limited. Not as advertised. On the plus, staff very friendly and the hotel is Very clean. Daily room service. Valet was convenient.

Yikes. Avoid if possible. Property is in an area with human feces on the corner and around every turn there’s a dumpster that smells of rotten fish. The “valet” at the hotel gives you directions to self park because it’s the same place they would park the cars instead of doing it for you. You ride one elevator to the lobby, then have to take a separate set of elevators to the rooms-super inconvenient. Now, here’s MY experience with MY room. The AC vent blows in your face all.night.long. The tv, when turned off, still has the backlight on so the room isn’t completely dark. The bath”room” is not a room at all. You literally pull a curtain on the side of the room to get changed or get a shower. The sink drain ring was stuck so I kept having to stick my hand in a sink full of frothy toothpaste water so it wouldn’t overflow. It was loud. Planes coming in, traffic outside, trains, you name it. If you can avoid this area and hotel, do yourself a favor and get a good night of sleep somewhere else!

Lovely place, and staff, worth every penny!

great location! great view! great bar!

Excellent in every way! And what makes it so coal are the staff members who are so helpful & so friendly.

it was cute, only negative was no tv in the room but it was such a great experience

great location! great view! great bar!

This is a “wow” property. Will be a repeat visit for sure!

Excellent location, restaurant and a coffe shop a plus.Clean and great staff.

great location! great view! great bar!

What a great week I had in New York. I’ll definitely be back. Oksana and Daniel were amazing.