Francheville Regional County Municipality Ski Holidays

The location was great, the staff was very friendly and helpful. The room was very clean. And the parking was easy.

The people were all genuinely nice. It’s a well located beautiful property. Was there for a wedding. Bride had asked that i - in her close wedding party be on the same floor. We were not although we had booked many many months in advance. They never came to do my room although i had asked for it to be clean with a sign from 6-2 then dnd 2-3. We got back at 11pm and there was a note saying the room hadnt been serviced. I asked at the bar what the gluten free options were/ could be. She just told me that i would need to check online. It wasnt online. I would have expected more support from the waitress, which eventually came after i asked her to please check with the kitchen. It felt like my condition was not her problem and i was a burden. There is a japanese toilet in my room which I appreciated but the seat was all yellowed from the heater which felt gross. I usually stay at the Fairmont or Germain when in quebec (or elsewhere) and i get much more of a sense of hospitality when i stay at those properties than i did at the st antoine. Nobody asked about me, my welcome amenuty had Gluten. Usually, at fairmont or germain they have it in my file. The rooms at st antoine were nicer and more curated. Overall, at the same price, I would probably go back to my usual suspects. Would not hesitate to stay there, i just feel there are better options for service.

Monsieur Jean was a great fit for us. Without hesitation, I gave 5 stars for each category. It was more expensive than my comfort level. My husband works in the travel industry, so his days were not flexible.

The room was clean and well appointed although chairs around the table were hard with no backs. Unfortunately we ran into the cleaning staff only on occasion when we spotted them. The room was certainly very nice but there was no on site person to ask questions about area restaurants and attractions. A map in the room would have been appreciated and useful. Getting to and especially getting back into the garage was a bit of a mystery. I would definitely stay here again but be armed with needed information.

I loved the modernity of the Hotel furnishings. It was a new experience not having hotel front staff but worked out just fine for our short stay in the city. Texting with the staff for cleaning needs was useful and easy. For those who don’t mind a non-traditional stay and a boutique feel, this is a great pick near to but removed from the bustle of the Old Town. I would stay here again when I visit the city! Merci!

Nice staff