Hai Phong Municipality Scuba Diving Holidays

Room good location good but helpful friendly staff made it better especially Lily who made. the scrumptious breakfasts. Highly recommend this stay in the old quarter

The room was basic but in good condition & the staff were polite & courteous.

Amazing staff, very clean room, loved the rooftop bar. Close to lots of attractions. Very quiet as well.

We are a family from Ireland and have recently stayed at the Royal Palace hotel. This hotel is a gem. The location is exceptional right on the lake and close to shops and restaurants. We had an executive family room which was spacious and spotlessly clean. Breakfast was plentiful, fresh and very well organised. The highlight of this hotel is the staff. A special mention has to be for Miss Mimi and Miss Celina who went out of their way to be of assistance. All staff are very friendly and helpful. I have no hesitation in recommending this hotel and we will definitely return.

Hotel staffs are very friendly and helpful. We asked where ATM is, a staff take us there. Room is clean.

Best hotel I’ve ever stayed in.

I stay at this hotel every time I am in Hanoi!!!! I like everything about this hotel - Everything, but it is the Staff that makes this hotel so wonderful!!!! Location, Clean, Delicious Breakfast and the Staff - from getting out of the taxi on arrival to getting in the taxi on departure - they do everything they can to make you feel welcome and comfortable!!!! Many have become my friends!!!!!!!

Staff were very accommodating and friendly. Hotel is beautiful and in a great location.

The room was basic but in good condition & the staff were polite & courteous.

Hotel staffs are very friendly and helpful. We asked where ATM is, a staff take us there. Room is clean.

The staff is outstanding. The location is great. The host has all the amenities I need. I felt very welcomed