Sherwood Island State Park Scuba Diving Holidays

Our room was nice. It was a little hot but overall everything was great! The food at Townsend was excellent!! The staff was amazing. The waygu pastrami was fire. The pool room was nice. Parking was great lots of spaces. My boyfriend and I had a 2 day stay and we really loved it there and we will be back.

Rooms were very clean, well decorated however bathrooms were not. Parking was accessible and perfect. Some appliances did not work like iron stained my clothes and coffee machine did not work. Everything else was fine.

This hotel is a disaster ! It was a false advertisement on how the hotel really looks . The room was very very outdated and the air conditioner did not work in the bedroom . The smell was overbearing with roach spray ….. We went up to the room and attempted to stay but we were unable to make it work . The front desk said they had another room but my wife said absolutely not ! The receptionist said he was going to cancel the reservation and not to worry that the charges were going to be removed !! Now I am having to do the leg work because they lied to me and are still attempting to charge me for a room I never used . My credit card has an investigation in the works also . Beware of this hotel and what they are about !!!!!

After flying in with four of us from Los Angeles on a Red Eye, we had to drive around for 4-5 hours until we were able to check in at 4pm, however after hours of trying to get into the property with no answer on the contact number ,we finally were able to have the local property manager come out and say that the property overbooked and had no room for us. I spent over 2 hours on the phone getting the run around by Expedia with mixed stories of our accommodations. FINALLY with now the story is that there was a plumbing problem and they would get us to another property from the original property manager and Expedia NOT doing a thing to help 4 of us stranded with no place to stay, we got to the other property. The new property was fine, but the most upsatting thing was dealing with Expedia trying to get a place for us to stay. Expedia tried saying they would cancel the accommodations and get us a Hotel but we would have to pay for the hotel and then wait for any credits or refund on our original booking. HIGHLY unacceptable by Expedia customer service. I am a GOLD member and spend quite a few thousand dollars a year for both business and pleasure and they did NOTHING to make me feel they were taking care of us. We basically lost a day of full work which cost my business over $1500 in non productive work.

great location, with garage spaced ( thought that is a bit confusing to figure out where the space was located); apartment was super comfy, nice size and layout, with living room/open kitchen concept (complete with all cooking and utensils ). Large bathroom w/a nice shower. Towels were wet but we worked that part out. great gym facilities in building and a fun basement equipped with (adult) games! rooftop was not open, even to enjoy the sunny day.. which meant the pool too was not available. I will definitely stay here agin

Highly recommend. Clean and awesome staff!!

This hotel is a disaster ! It was a false advertisement on how the hotel really looks . The room was very very outdated and the air conditioner did not work in the bedroom . The smell was overbearing with roach spray ….. We went up to the room and attempted to stay but we were unable to make it work . The front desk said they had another room but my wife said absolutely not ! The receptionist said he was going to cancel the reservation and not to worry that the charges were going to be removed !! Now I am having to do the leg work because they lied to me and are still attempting to charge me for a room I never used . My credit card has an investigation in the works also . Beware of this hotel and what they are about !!!!!

I have stayed at the Nyack Hotel before and had a good experience, which is why this last stay was so disappointing. After driving four hours from Boston, I arrived around 12:15 a.m. and was exhausted. There was a large wedding party at the hotel, and when I went to check in there were only about three groups ahead of me. Unfortunately, there was only one front desk agent working. Each group seemed to take an extremely long time because there were lengthy conversations, multiple payment transactions, and different room decisions being made at the desk. What should have been a quick check-in ended up taking over 40 minutes. When I finally received my room keys, they didn't work, so I had to go back downstairs and wait again to have them reprogrammed. The hallway leading to the room had a strong musty odor that lasted throughout my stay. The carpet smelled like it needed a deep cleaning or replacement, and it really affected the overall experience. I won breakfast for me and my guest, which was a nice perk and the food was enjoyable. However, the service was frustrating. The attendant stepped away for about 20 minutes while several guests, including myself, stood there waiting just to place an order. I know this hotel is capable of providing a much better experience because I've stayed here before and enjoyed it. I hope management addresses the staffing issues and refreshes the hallways, because with a few improvements this could once again be a great place to stay.

Great location for a business stay.

Check-in was confusing and poorly organized, which made the start of the stay frustrating. The room itself was fine and comfortable, but the photos on the website were misleading and didn’t match what we saw in person. Overall, an okay room but not the experience we expected.

Rooms were very clean, well decorated however bathrooms were not. Parking was accessible and perfect. Some appliances did not work like iron stained my clothes and coffee machine did not work. Everything else was fine.

Don’t stay here. Not as listed.