Costa de la Luz Huelva Scuba Diving Holidays

We stayed a week in the Exe Macarena [for the first time though we are fro travellers to Seville]. On the + front, the rooftop pool was great and at the weekend the rooftop bar was open, which was also great. Cleaning staff were great and the breakfast was great. Negatives: the tv has no English channels; the bedroom walls have ZERO soundproofing - we were in room 473 and we had a Mexican-style trumpet and shouting for two nights; the minibar was tiny and useless for holding water; no water was provided for guests; no reliable wifi in the bedroom; and unbelievably, the bar wanted to charge me €3 for some ice when we went to retire for the night. There was no water at reception to rehydrate. The pillows in the bedroom were simply unusable - I actually bought a soft pillow! Very annoyingly, I scanned the QR code for the loyalty scheme [Star Traveller] and entered my details. I was promised that I would receive a verification email, but I never did. I brought this to the attention of reception staff on 5 occasions. Nothing - the scheme does not exist. It's clear that the main business is bus tours but they take clients for fools! Staff attitude and management is the worst we have ever experienced in Spain in 30+ years. There is a terrible meanness to the business and total unresponsiveness. [eg I wrote a feedback email and didn't receive any reply.] Despite the rooftop pool, I couldn't stay again - it is only the total lack of response has prompted this review. We're SHOCKED!

The accommodations were clean, the check in was smooth, and our specific room had a kitchenette with utensils and large fridge. German (Herman) and Jose were outstanding. They are quick to answer questions via WhatsApp or in the lobby. The best part of our stay is the location! A 10 minute walk to Alcazar and the Cathedral, and the “waffle” looking structure. Lots of restaurants downstairs. And Carrefour a few steps away. The suites5 was perfect for our stay in Seville!

Ninguna

Très proche du train et d’une épicerie, fenêtre trop petite pour notre chambre manquait de luminosité ! Déjeuner satisfaisant

Hotel is in a good walkable to attraction locations. Quiet and clean. Only 2 issues we encounter . 1. There is sewer smell in the hotel apartment suite rooms which for me was unbearable . 2. The breakfast buffet waiters and waiter was not very attentive in serving. even thought there is some menus in table to order breakfast sandwich or omlet or to make cappuccino , but they do not. One to you to welcome you to see what you would like to have. You have to call them or grab them while they are passing. Which I found this against hospitality of a 4 star hotel

The location of this hotel is convenient and within walking distance of multiple interesting sites. The staff is top notch h and the rooms are beautiful.

The accommodations were clean, the check in was smooth, and our specific room had a kitchenette with utensils and large fridge. German (Herman) and Jose were outstanding. They are quick to answer questions via WhatsApp or in the lobby. The best part of our stay is the location! A 10 minute walk to Alcazar and the Cathedral, and the “waffle” looking structure. Lots of restaurants downstairs. And Carrefour a few steps away. The suites5 was perfect for our stay in Seville!

Ninguna

The apartment is clean, organized and has everything you need. It is close to city center where you find bars and restaurants. Front desk is so nice and helpful.. Excellent place to stay in Sevilla .

The accommodations were clean, the check in was smooth, and our specific room had a kitchenette with utensils and large fridge. German (Herman) and Jose were outstanding. They are quick to answer questions via WhatsApp or in the lobby. The best part of our stay is the location! A 10 minute walk to Alcazar and the Cathedral, and the “waffle” looking structure. Lots of restaurants downstairs. And Carrefour a few steps away. The suites5 was perfect for our stay in Seville!

We stayed a week in the Exe Macarena [for the first time though we are fro travellers to Seville]. On the + front, the rooftop pool was great and at the weekend the rooftop bar was open, which was also great. Cleaning staff were great and the breakfast was great. Negatives: the tv has no English channels; the bedroom walls have ZERO soundproofing - we were in room 473 and we had a Mexican-style trumpet and shouting for two nights; the minibar was tiny and useless for holding water; no water was provided for guests; no reliable wifi in the bedroom; and unbelievably, the bar wanted to charge me €3 for some ice when we went to retire for the night. There was no water at reception to rehydrate. The pillows in the bedroom were simply unusable - I actually bought a soft pillow! Very annoyingly, I scanned the QR code for the loyalty scheme [Star Traveller] and entered my details. I was promised that I would receive a verification email, but I never did. I brought this to the attention of reception staff on 5 occasions. Nothing - the scheme does not exist. It's clear that the main business is bus tours but they take clients for fools! Staff attitude and management is the worst we have ever experienced in Spain in 30+ years. There is a terrible meanness to the business and total unresponsiveness. [eg I wrote a feedback email and didn't receive any reply.] Despite the rooftop pool, I couldn't stay again - it is only the total lack of response has prompted this review. We're SHOCKED!