Sierra de Guadarrama Scuba Diving Holidays

Receptions staff nice

The staff was very friendly, but there isn’t much to do in the immediate area. You have to walk 10 min to get to the metro station and take a 30 min ride on the train to get to the heart of the city, which is a bit inconvenient. It also looked like the hotel was undergoing some type of renovations during my stay, so some of the shops in the hotel weren’t open.

The ac in the room has a pump that sounds loud all the night. Room 2053

This is an architecturally beautiful, clean, and well maintained hotel in the heart of Madrid. The location is the real value of this hotel. The rooms are comfortably sized for 2 people in center of the city. There are plenty of food, shopping, and transportation access within steps of the front door. Don’t expect luxury, door men, or daily fresh cut flowers in the lobby, but this is a great hotel with all amenities that one would need for a trip to Madrid. We would stay here again on our next visit to Madrid.

We really enjoyed our stay. The rooms are lovely - though small. The staff was very friendly and the breakfast was very nice. The hotel is in a fabulous location.

Great location. Walking distance to everything. The staff was top notch. The room was spacious and clean and the shower was amazing.

Excellent location if staying for more than one day. Staff is very friendly and helpful. Hotel has everything you need.

I recently had the pleasure of staying at Brach Madrid, and I can confidently say it’s one of the most exceptional hotels I’ve ever experienced. Nestled right on the iconic Gran Vía, this hotel truly feels like a hidden jewel in the heart of Madrid. From the moment I arrived, I was greeted by the warm and attentive staff who went above and beyond to ensure every need and request was met with a smile. The employees here are nothing short of fantastic — professional, friendly, and genuinely dedicated to making your stay memorable. The hotel itself is magnificent — beautifully appointed rooms, a charming annex, and a cozy yet luxurious atmosphere. The level of service and comfort exceeded my expectations at every turn. It’s clear that Brach Madrid prides itself on excellence and guest satisfaction. I’ve stayed at many hotels, but this one stands out as truly exemplary. I sincerely hope they continue to maintain their high standards, as they have set a new benchmark for hospitality in Madrid.

Property is in an ideal location, less than five minutes walk from plaza mayor. The apartment was in great condition and very clean. The staff on reception very friendly and helpful

Great location. Walking distance to everything. The staff was top notch. The room was spacious and clean and the shower was amazing.

Excellent location if staying for more than one day. Staff is very friendly and helpful. Hotel has everything you need.

A good staff since our arrival till our check out time. Clean and safe.

The staff was very friendly, but there isn’t much to do in the immediate area. You have to walk 10 min to get to the metro station and take a 30 min ride on the train to get to the heart of the city, which is a bit inconvenient. It also looked like the hotel was undergoing some type of renovations during my stay, so some of the shops in the hotel weren’t open.

Really enjoyed our stay! The staff were very friendly and the place was clean. The place also had great air conditioning and that was huge plus since we were there during a heat wave. We would definitely stay again!