Hunter Valley Scuba Diving Holidays

This is the fourth Novotel that I have stayed at. The ones in Bangkok and Munich were terrific. The one in Chiang Mai was like this one - average. The location was great here. The staff were pleasant. This is what I didn’t like: The hot water isn’t stable in my room and the shower needs constant adjustments to avoid being scalded. The washroom in the exercise room isn’t available to guests the door doesn’t open with the room card. They need a second coffee machine in the restaurant- there is always a lineup. The pepper shakers were empty twice for me in the restaurant so no one is checking them. A solid 3 but could be managed better.

Great breakfast,buffet with lots of options and tasty.We enjoyed our stay

Excellent staff. I realized at the airport that I had left my phone in the room. They went immediately to the room, recovered the phone and connected me with a courier. They were extremely responsible and courteous in all matters ( not just the phone mishap). I cannot praise them enough! I also wish to comment on the beautiful room, as well! It was so well designed, spacious, and perfectly appointed. An outstanding experience!

The Kimpton is a class act operation in a wonderful location. We were pleased with the amenities and friendly staff. The room was outstanding in terms of cleanliness and comfort.

Cibaria downstairs was amazing. Enjoyed a few drinks by the pool. Beds were super comfy. Staff were very helpful.

Class all the way and Phillip at reception was brilliant. The advice he gave regarding local restaurants was well received and accurate. The only disappointment was we had only one night there! We will be back!