Viti Levu Scuba Diving Holidays

Great location and beautiful hotel and facilities

Great pool to lounge around & relax - just need alot more sun loungers as they were always full, would have been great to have more options for pool side massages (cheaper too) Slow service for table ordering,had to ask for water a few times before actually getting it. Staff always friendly though,just Fiji time

Mixed Experience Our stay was okay overall, with a few highlights—but also several frustrations that held it back from being truly enjoyable. What We Liked: • Kids Club: Packed with activities that kept the little ones entertained for hours. • Swimming Pools: Great variety and well-maintained. • Breakfast: Solid selection and tasty options to start the day. • Fiji Airways Check-In Onsite: Huge convenience—no need to arrive at the airport 3 hours early. What Fell Short: • Hidden Costs at Kids Club: The Build-a-Bear experience felt almost unavoidable and came with a hefty price tag (over $100). • Coffee Situation: Machine-made coffee was subpar, and with only two machines for 100+ guests, there were frequent issues—milk running out, machines rebooting, long waits. • Inconsistent Room Cleaning: Housekeeping often came late in the day (after 4pm), which was inconvenient once we’d returned to the room. • Room Condition: Dated interiors, including a leaking bathroom ceiling and non-functional phones to reach reception. • Construction Nearby: No noise, but the view from some rooms was bleak and uninspiring. • Water Slide Closure: Oddly shut down between 12–2pm—right when kids want to play. • Service Gaps: Staff didn’t always follow through on requests. We asked for a 5:30am luggage pickup—no one came. Also requested early breakfast access due to a flight, but were turned away until managment involvment. Not exactly customer-first approach. Summary: okay, but not special.

Beyond our best expectations. Staff were amazing - they went above and beyond to ensure our stay was perfect. It was a very quiet, small boutique resort - very decent sized pool. Would absolutely staff again.

Great pool to lounge around & relax - just need alot more sun loungers as they were always full, would have been great to have more options for pool side massages (cheaper too) Slow service for table ordering,had to ask for water a few times before actually getting it. Staff always friendly though,just Fiji time

Mixed Experience Our stay was okay overall, with a few highlights—but also several frustrations that held it back from being truly enjoyable. What We Liked: • Kids Club: Packed with activities that kept the little ones entertained for hours. • Swimming Pools: Great variety and well-maintained. • Breakfast: Solid selection and tasty options to start the day. • Fiji Airways Check-In Onsite: Huge convenience—no need to arrive at the airport 3 hours early. What Fell Short: • Hidden Costs at Kids Club: The Build-a-Bear experience felt almost unavoidable and came with a hefty price tag (over $100). • Coffee Situation: Machine-made coffee was subpar, and with only two machines for 100+ guests, there were frequent issues—milk running out, machines rebooting, long waits. • Inconsistent Room Cleaning: Housekeeping often came late in the day (after 4pm), which was inconvenient once we’d returned to the room. • Room Condition: Dated interiors, including a leaking bathroom ceiling and non-functional phones to reach reception. • Construction Nearby: No noise, but the view from some rooms was bleak and uninspiring. • Water Slide Closure: Oddly shut down between 12–2pm—right when kids want to play. • Service Gaps: Staff didn’t always follow through on requests. We asked for a 5:30am luggage pickup—no one came. Also requested early breakfast access due to a flight, but were turned away until managment involvment. Not exactly customer-first approach. Summary: okay, but not special.

Great location and beautiful hotel and facilities

Mixed Experience Our stay was okay overall, with a few highlights—but also several frustrations that held it back from being truly enjoyable. What We Liked: • Kids Club: Packed with activities that kept the little ones entertained for hours. • Swimming Pools: Great variety and well-maintained. • Breakfast: Solid selection and tasty options to start the day. • Fiji Airways Check-In Onsite: Huge convenience—no need to arrive at the airport 3 hours early. What Fell Short: • Hidden Costs at Kids Club: The Build-a-Bear experience felt almost unavoidable and came with a hefty price tag (over $100). • Coffee Situation: Machine-made coffee was subpar, and with only two machines for 100+ guests, there were frequent issues—milk running out, machines rebooting, long waits. • Inconsistent Room Cleaning: Housekeeping often came late in the day (after 4pm), which was inconvenient once we’d returned to the room. • Room Condition: Dated interiors, including a leaking bathroom ceiling and non-functional phones to reach reception. • Construction Nearby: No noise, but the view from some rooms was bleak and uninspiring. • Water Slide Closure: Oddly shut down between 12–2pm—right when kids want to play. • Service Gaps: Staff didn’t always follow through on requests. We asked for a 5:30am luggage pickup—no one came. Also requested early breakfast access due to a flight, but were turned away until managment involvment. Not exactly customer-first approach. Summary: okay, but not special.

Beyond our best expectations. Staff were amazing - they went above and beyond to ensure our stay was perfect. It was a very quiet, small boutique resort - very decent sized pool. Would absolutely staff again.