East of England Scuba Diving Holidays

Good Service and Clean the Staff was very welcoming!

Lovely hotel in an excellent location. Walking distance to Westminster Abbey, Buckingham palace, gallery and museum. Room was clean, reasonable size and property appeared well maintained. Staff were very friendly. Will definitely stay again.

Excellent place to stay

Clean, smart hotel room, well maintained, huge modern TV, very happy with the hotel, shame there is no restaurant

We stayed 5 nights. There were many good qualities of this hotel but it certainly did not live up to our expectations of a five star hotel. Most significantly, the thermostat in our room did not actually control the temperature in the room. We spent five hot days and nights. We called several times to have this addressed and were given thinner blankets, but they did not seem able to fix it, nor did they offer any acknowledgment that it was an unacceptable situation. Fortunately, two of the windows cracked open, so that helped relieve the heat, but it could not keep the room cool. As well, the coffee machine in the room did not work, and after having it replaced, it still did not work, and finally did so on the third time. Strangely, there was a TV in the shower, but it didn’t work either! The staff was generally not very friendly, and the front desk was often unattended. Communication with the staff did not improve the experience. Again, not what you expect from a five star hotel. Here is what was good about the Hotel: The beds were comfortable. It was well decorated and our room was spacious. We had paid for an upgrade. There was room for our luggage and drawers to unpack into. There was a bathtub. There were complimentary snacks and drinks in the room. This is an extremely well located hotel if you want to be in a thriving residential neighborhood and close to the metro. We did not eat in the hotel so I cannot speak to their food. Sadly, I would not return.

This place absolutely made our trip to London. It's well located and clean. It was lovely. We would stay here again in a heartbeat.

Really excellent property. What a great value for your money

Clean, smart hotel room, well maintained, huge modern TV, very happy with the hotel, shame there is no restaurant

Excellent place to stay

Lovely hotel in an excellent location. Walking distance to Westminster Abbey, Buckingham palace, gallery and museum. Room was clean, reasonable size and property appeared well maintained. Staff were very friendly. Will definitely stay again.

Great location close to Tube and lots of restaurants and shops in the area.

Lovely hotel in an excellent location. Walking distance to Westminster Abbey, Buckingham palace, gallery and museum. Room was clean, reasonable size and property appeared well maintained. Staff were very friendly. Will definitely stay again.

Excellent place to stay